CSR number is no longer Toll Free = You are paying to be on hold!!

This is why I won't use an authenticator, until there is some way to remove one from the account other than a phone calls to their CS dept.

I really hope I don't get account problems. Calling from Finland might not be that cheap when it's already especially annoying due to the time zone difference. Combine that with exceptionally long queue times of 2h-7h, and boom, you've wasted more money than subbing for a year.

Well, considering as my international (European) landline calls are free within my bundle, I couldn't be bothered less about this change. Even if I'd ever call them, it would have never cost me and it still is never going to cost me.

And to be quite honest, I'm surprised the service used to be free to begin with, I actually know of pretty much no other company which does that. Especially not for international calls where calls from certain countries may cost them like 1 buck a minute. That's a crapload of money simply going down the drain, money which could instead have been used well on hiring more support personel to help increase support response times.

by livinig in a country that isnt listed , i have never had a toll free call . I couldnt even buy the game on official site because my country was in red zone. Now I cant use my credit card to subscribe because my country is in red zone instead im using game cards that are more expensive then regular subscription cost i buy from bulk cd key sellers on internet.Probably i wont recieve this months cartel coins because stupid system doesnt treat game card playtime as subscription.

and still i dont qq but you are creating a new thread just for a *********** call fee

This is why economy of western countries are collapsing. People are complaining on every single little detail.

I use game time cards as well, and with those I've always gotten my cartel coins without any problem thus far.

Im supposed to be always gotten my cartel coins without any problem thus far but apperantly i dont.

I, uh, I hate to sound crazy, but if you aren't receiving your coins that you ought to receive for the game time you paid for... maybe you should complain?

Maybe you should complain a whole lot so they give them to you? It's not the death of western society to complain about not receiving part of the product you paid for...

At first I was sort of indifferent to this, but then it occurred to me that non-subs aren't able to create in game tickets. And the web form may as well not exist for what good it has ever done. That means if a preferred players has a legitimate issue, they may be forced to spend additional money to fix it.

That is garbage, imo.

You would have a point if you could not just use Skype (or a similar program) and call them free of charge anywhere on the world.
Right now it seems to me as if you are complaining for the sake of having something to complain about.

Actually you cant call for free, it will use Skypes Land line rates.

So yes it actually is a valid complaint, as the freaking CS calls often have several hours wait time this becomes more of an issue.