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Crashing to desktop w/o error

STAR WARS: The Old Republic > English > Customer Service
Crashing to desktop w/o error
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JohnPina's Avatar


JohnPina
01.05.2013 , 06:46 PM | #1
Spoiler
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"You underestimate the power of the Dark Side!"- Darth Vader

"It's a trap!" - Admiral Ackbar

JohnPina's Avatar


JohnPina
01.07.2013 , 03:23 PM | #2
bump!
"You underestimate the power of the Dark Side!"- Darth Vader

"It's a trap!" - Admiral Ackbar

JohnPina's Avatar


JohnPina
01.07.2013 , 03:40 PM | #3
Spoiler
"You underestimate the power of the Dark Side!"- Darth Vader

"It's a trap!" - Admiral Ackbar

JohnPina's Avatar


JohnPina
01.07.2013 , 03:40 PM | #4
ran repair, have windows 8, please suggest help. Random crashes at any time.
"You underestimate the power of the Dark Side!"- Darth Vader

"It's a trap!" - Admiral Ackbar

Cerimon's Avatar


Cerimon
01.07.2013 , 04:08 PM | #5 This is the last staff post in this thread.  
Greetings JohnPina,

10GB is an odd amount of RAM. Do you have a configuration like 4+4+2 gigs? Please remove the 2GB module for example so that you have only matched pairs or triples of RAM depending on your motherboard, and then retry the game.

You should also run Memtest86+ to ensure correct operation of the RAM you do have installed. Please note we accept no responsibility for external websites.

Please post your results of these steps.

Cerimon | BioWare Customer Service - Forum Support

JohnPina's Avatar


JohnPina
01.07.2013 , 06:32 PM | #6
I bought the PC like 2 weeks ago from best buy and this is the set up they had. i will remove in a little bit. I also just realized i had a 32-bit version of the game and a 64-bit operating system. Is there a 64 client?
"You underestimate the power of the Dark Side!"- Darth Vader

"It's a trap!" - Admiral Ackbar

OwenBrooks's Avatar


OwenBrooks
01.07.2013 , 06:54 PM | #7
Quote: Originally Posted by JohnPina View Post
I bought the PC like 2 weeks ago from best buy and this is the set up they had. i will remove in a little bit. I also just realized i had a 32-bit version of the game and a 64-bit operating system. Is there a 64 client?
There is no 64bit client, the 32bit one runs fine on 64bit (it does for me that is certain)
Have you gone to the HP website and downloaded the new drivers ?
They did release a new video driver on 3rd Jan 13

http://h20000.www2.hp.com/bizsupport...&swEnvOID=4132

JohnPina's Avatar


JohnPina
01.07.2013 , 06:58 PM | #8
No i have no; ill edit this post after finishing. Thank you by the way... havent crashed since update. thank you
"You underestimate the power of the Dark Side!"- Darth Vader

"It's a trap!" - Admiral Ackbar