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Game crashes to desktop during cutscenes (Black Talon, Foundry)

STAR WARS: The Old Republic > English > Customer Service
Game crashes to desktop during cutscenes (Black Talon, Foundry)
First BioWare Post First BioWare Post

evildeadguy's Avatar


evildeadguy
11.28.2012 , 05:45 PM | #21
I'm experiencing the same problem with both Black Talon and Foundry. Here is the log for Foundry:

Description
Faulting Application Path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 50b54c16
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Code: c0000005
Exception Offset: 0003734d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID: 3278068166

LydMekk's Avatar


LydMekk
11.28.2012 , 09:24 PM | #22
BT crashes when trying to exit it to DK on my 17 SW here now, eu server.

astronoof's Avatar


astronoof
11.29.2012 , 12:40 AM | #23
I'm having the same problem. Exits to desktop at final scene of Black Tallon. Any help would be appreciated.
Code:
Description
Faulting Application Path:	C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	swtor.exe
Application Version:	1.0.0.0
Application Timestamp:	50b54c16
Fault Module Name:	MSVCR90.dll
Fault Module Version:	9.0.30729.4940
Fault Module Timestamp:	4ca2ef57
Exception Code:	c0000005
Exception Offset:	0003734d
OS Version:	6.1.7601.2.1.0.768.3
Locale ID:	1033
Additional Information 1:	a7aa
Additional Information 2:	a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3:	a7aa
Additional Information 4:	a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID:	3278285802

Bellatrixxe's Avatar


Bellatrixxe
11.29.2012 , 09:22 AM | #24
Same Issue, 2 different pcs, same house crash at the same time at the exit cutscene in BT.
Code:
Source
Star Wars: The Old Republic

Summary
Stopped working

Date
‎11/‎29/‎2012 10:08 AM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	swtor.exe
Application Version:	1.0.0.0
Application Timestamp:	50b54c16
Fault Module Name:	MemoryMan.dll
Fault Module Version:	0.0.0.0
Fault Module Timestamp:	50b547c3
Exception Code:	c0000005
Exception Offset:	00005883
OS Version:	6.1.7601.2.1.0.768.3
Locale ID:	1033
Additional Information 1:	0a9e
Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
Additional Information 3:	0a9e
Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID:	3278068169
The workaround to finally complete the flashpoint is to SPAM SPACEBAR after making your selection and if you do it fast enough to abort the cutscene you won't crash. So clearly the issue is related to the cutscene playing out.
"The tenets of the Sith are more than just words to be memorized. Learn them, understand them. They will lead you to the true power of the Force; the power of the dark side."
―Qordis

Hukhound's Avatar


Hukhound
11.30.2012 , 11:56 AM | #25
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\STAR WARS The Old Republic\swtor\RetailClient\swtor.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: swtor.exe
Application Version: 1.0.0.0
Application Timestamp: 50b54c16
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Code: c0000005
Exception Offset: 0003734d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID: 3278068166

Nvidia GeForce GTX 560 Ti
Intel Core i7-3820 @ 3.60GHz
Windows 7 64bit
8G RAM
Intel 82579V Gigabit Network card
Gigabyte GA-X79-UD3 motherboard

I attempted to update the VS file (version 64) as suggested above, however I get the message that I already have the most current updates. As suggested by another user, I pressed space bar through the cut seen and went straight to loading instead of crashing. My problem occurred when leaving Black Talon instance. I could not go to Dromund Kaas or back to fleet.
Hukhound
Old SWG Characters - Is-Adah/ Deathseeker (Radiant)
Imperial Agent

Amantino's Avatar


Amantino
12.02.2012 , 12:41 AM | #26
For some reason I've only crashed on 1 of my last 5 runs. Just had 2 others in my group crash tho

Amantino's Avatar


Amantino
12.18.2012 , 08:43 AM | #27
Wow. I just had a random crash to desktop after dying in End of Torvix (at the end to spawn to medcenter), and the game crashed to desktop. But nothing in reliability history

LoneTraveller's Avatar


LoneTraveller
01.05.2013 , 02:46 PM | #28
Hi, I have the same problem here are my logs. Strangely, my laptop with a Nvidia 260M doesnt crash at this point.

Spoiler

Thrick's Avatar


Thrick
01.05.2013 , 07:01 PM | #29
Edit - Nevermind.

phillynew's Avatar


phillynew
01.21.2013 , 02:32 AM | #30
Spoiler