Bioware, we find your lack of imformation disturbing..

Have faith in the system, they are like pokemon, they have to get them all or no turkey. Tobe honest though what sympathy i had for them (csrs) is long gone now. viva la revolution i say now pull that cracker.

Seriously, a flat out F U would be better?

Beyond that, they have disclosed the following:

In other words, they once more confirmed that it will NOT be a continuation of class-specific story, they gave us an idea on what to expect in terms of the scope of the planet, they gave us some more insight on new skills to be recieved and the decision that our current endgame gear won't directly be gone to waste and they gave us some more hints lore-wise.

Furthermore, they've let us know that there currently are no plans to release RotHC on the cartel market:



It's not that they're silent, it's that as explained before certain members of this community is only looking for an answer to their liking. To the rest? They blind themselves.

And what do you expect a company to say against the question whether something is justifying the cost? I mean seriously, you really.... really can't figure that one out yourself?

Regardless, let me explain it for you. They decided to put it up for roughly 20$ for F2P, roughly 10$ for P2P, because they believe it to be worth it. It is entirely up to you whether you desire to buy it now or not. You can always wait for a discount in the future or choose not to buy it and stay to the current content.

Ideally, it should be filtered through a community manager. One who is active on the forums and providing information about upcoming patches / events / plans and also allowing a two way communication between players and developers.

Does this game even have a CM?

Joveth something or other he occasionally shows up in bugs thread to post the standard meaningless platitudes. Other than that I have no idea what he does.

Oh......... never heard of him.

I tried to look at the info on the upcoming expansion pack, and nada. Same stuff I found on the pop up. New Planet and it will be cool...really...really...buy it! But what is it? A planet, buy, and there are, buy, new stuff on it, buy, that will make it, buy, worth buying...buy.

I somehow am not surprised. Don't worry the only person who actually says anything worth listening to of the CSRs is Allison and you can get her stuff via dev tracker - see Fornix's compilation above.

@Fornix - nice compilation why you had to do it for them rather than them having a sticky I don't know but nice job nonetheless.

If only they could provide that kind of information on things when they weren't trying to get (more) money from us the forums might even be pleasant.

Here's an example of how you communicate w/your customers. This is from DCUO and details their plans for next year - http://www.dcuniverseonline.com/news...t&locale=en_GB

It lists the various DLC they have in mind (none of which they charge subs for btw) doesn't set specific dates for any of it and doesn't really give specific details either, but is enough to get someone excited about what they're adding - player housing, league housing, revamping some of the power sets, new raids, new endgame single player content, etc..... This is a game I don't mind subscribing to as I feel my sub is actually funding new content (weird I know).

Just look at the Facebook pages for both games. TOR doesn't even have any acknowledgement that they're having any sort of outage. Scroll down on the DCUO site. They actually tell you if they've got outages and maintenance. This is my biggest gripe about the game - the customer support is extremely lacking. This isn't about the actual game. It's about the customer service that goes with the game. I'm close to getting a toon to lvl 50. Once that happens I may never come back.

The game launched and was buggy. I get that. It happens with new games. Problem is that it's still buggy. And beyond the fact that it's buggy there seems to be no progress in fixing the bugs. Worse than that, we've had a few WZs added, but that's about it. No real new content. And even worse the new content that's coming out now they're going to charge everyone for. Ugh. Why am I paying for this bad customer service?

Joveth Gonzales. As Community Manager I'd guess he's also supposed to manage the Community Representatives and those working under the CommunitySupport account (assuming that they aren't the same as the named people), but Ms. Berryman and Ms. Woods usually appear more active on the boards, which isn't saying much.

Mr. Gonzales approves the flavours of copy-pasta you will receive. There is no sauce.

I think you do a lot of the people looking for more information a disservice. The reason you're seeing some questions asked multiple times when they were answered months and months and months ago is that it is fairly clear that what's on the table has changed with f2p. For example, Makeb was originally talked about as being a large piece of content free to subscribers. That is no longer the case.

What is being developed has obviously changed, but we don't know what's still in the works and what's not. It is not unreasonable to want that clarified. So a current confirmation of content that's in the works or a "we had planned to put that in, but it's not coming, sorry, folks" would do a lot to clarify what's coming.