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Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

OFAWFletch's Avatar


OFAWFletch
12.24.2012 , 01:33 PM | #491
The Harbinger
Can not login' error 1033
At one time I could log in but then takes you to server selection list there it crashes
does not login to character selection like it is supposed to.

Eonsoflight's Avatar


Eonsoflight
12.24.2012 , 01:39 PM | #492
1. The Harbringer
2. All Characters
3. Has crashed 3 times and now and now it wont let me log into the server
4. When i Que for PvP or FP it has a lag then sendd me to an area already accomplished and wont let me leave area when trying to exit
5.
Spoiler

6.
Spoiler

7. It is a crash because it was logged in and then everything stopped working and it shut down the whole game itself

Bevious's Avatar


Bevious
12.24.2012 , 01:44 PM | #493
Servers: All
Characters: All
Happens whenever i try to boot up the game, log into the game, choose server, whenever I leave or enter a planet and some when entering cut-scenes, and at random points when playing.
Every time it happens it says not responding.
Also getting major lagg whenever in the Imperial main fleet station.

invasain's Avatar


invasain
12.24.2012 , 01:56 PM | #494
so I see they are not doing anything about this error 1003 because the server status stills says it up but no one can log in what gives? EA or Bioware?

guesel's Avatar


guesel
12.24.2012 , 01:57 PM | #495
1 the bastion
2 all
3 first time
4 space misssion ... jabim escort ... i think

Acefluke's Avatar


Acefluke
12.24.2012 , 02:19 PM | #496
1) all your West coast servers
2) Can't even get into the log in screen now
3)Get on the server forum and acknowledge it and put a link to this one. You guys are alienating your player base by not getting on the server forums and there are to many other strong MMO's for you to be able to afford to piss of this many of us

invasain's Avatar


invasain
12.24.2012 , 02:39 PM | #497
Quote: Originally Posted by Acefluke View Post
1) all your West coast servers
2) Can't even get into the log in screen now
3)Get on the server forum and acknowledge it and put a link to this one. You guys are alienating your player base by not getting on the server forums and there are to many other strong MMO's for you to be able to afford to piss of this many of us
VERY TRUE!! this game has the most issues in all the MMO's out there i am surprised there is as many players in this game with all issues!!

Prijipati's Avatar


Prijipati
12.24.2012 , 04:46 PM | #498
1. The Bastion
2. Eilantha, Rajasta, Tiriki, Thriorion (all characters)
3. Frequency is random. The game may last an hour, it may last one minute.
4. There appears to be absolutely no trigger. It happens when entering combat, when exiting combat, when opening the map, when opening a shop, when opening crew skills, or whenever my character breathes (I assume).
5.
Spoiler

6.
Spoiler

7. The game crashes to desktop without any error message(s).

Prijipati's Avatar


Prijipati
12.24.2012 , 05:08 PM | #499
Quote: Originally Posted by JovethGonzalez View Post
Hello! Just as an update to this thread, we are definitely aware of a small number of users experiencing an increase in memory related crashes with the game client since Game Update 1.4. Rest assured that we have been and are working on optimizations to improve performance for those players affected.

Thank you for your patience, and please continue to report your relevant information in this thread as it helps us in our optimizations.
SMALL? SMALL? Are you kidding me? You call 50 forum pages of this issue SMALL? I got a 60-day card for this game for Christmas and because of THIS issue, and your company's HORRIBLE customer service, I will NOT be resubscribing when that time has expired, and I will be discouraging everyone I know from playing this game. I will be posting signs all over my town telling people not to play this game. I can't even enjoy this game because it crashes all day long and I don't think that anyone else should get sucked into this scam.

Prijipati's Avatar


Prijipati
12.25.2012 , 05:56 AM | #500
Quote: Originally Posted by Shibbstah View Post
I can confirm that upgrading to 64-bit fixes the memory leak, or at least completely stops the crash to desktop problem.

I was originally running 32-bit Windows 7 and had crashes every hour or two, and I simply got frustrated to the point that I had a 64-bit upgrade disc, and decided to do so. Haven't had a problem since.


If you can, I'd suggest giving it a try. But it sucks that you have to upgrade to 64-bit just to get the game to work properly.
I run on 64-bit and I experience this issue. I crash all day long! T.T