Unable to buy more Cartel Coins

Won't let me pre-order or buy more cartel coins! Grr.

Same ....Won't let me pre-order or buy more cartel coins! Grr.

I got the error message and they still hit my checking acct for 9.99, and no Cartel Coins!

"An error has occurred while trying to process your request. Please, try again later"

I was able to pre order tho...Bio fix this garbage!!!!

Holy crap, I spoke to soon. It's actually fixed on my end now.

I read that someone had bought the pre-order despite having CC problems so I gave it a shot and it worked. Since that worked I figured that I would try the CC packs too but instead of trying to buy the big one I got the second biggest one and that worked too. Then I tried the big pack and once again, worked.

Havent checked in-game yet but my coins updated here on the site.

Edit: Can confirm that it updated correctly in-game too and that I've managed to spend coins on cartel items.

Oddly enough I could do that with the same method that I still can't set a subscription with, buy 60 days with or buy coins with...

What is going on over there?

What makes this really frustrating is that after responding to the thread regularly, the Devs or CS reps stopped doing so. It is one thing to not be able to buy Cartel Coins, another is being locked out of buying and pre-ordering the new expansion prior to the January 7th deadline to get the incentives.

A concrete solution is needs to be provided by the devs, at least a confirmation that this is something they are aware of.

yeah i got dinged on my CC last week and no coins either. and no response to tickets/emails .... if i only had a few free hours to call customer service heh.

My first MMO and i must say what a horrible experience i bought a few bundles of coins this week only to be locked from buying any more...dont these idiots want to make money?...i was even going to get the expansion pack...I also comntacted CS and was asked to send in an ID (***??!!!)

The game ive really enjoyed up untill now but a big company like this with these issues?....i have a month left on my sub...if this aint sorted by then i will walk - surely its up 2 me how many cartel coins i buy ...used same card as i did my sub...tried paypal and that was no go also

As for sending in I.D details they can forget it...they were perfectly happy to use that card for my subscription and previous cartel purchases...and why cap ow many cartel coins i can buy anyway???...if that is the case they should state that there is a limit on the main page of the cartel market.

Sloppy,pathetic service IMHO...shame cause i love the game

I was able to pre-order the expansion, but haven't been able to buy cartel coins for a few weeks now :/ Last time I called up CS and the guy on the other side was able to use my CC info to buy coins for me, said it'd be working in 24 hours. Pff...

Yeah, tried at different computers, called bank, etc. C'mon Bioware, don't you want our money?

It won't even let me preorder the expansion or resub, let alone purchase more cartel coins. I had this problem before with being unable to purchase coins and had to call at 1am (central time) to speak with someone. They re entered my cc info but now I'm back with the same problem again..and its even worse this time its saying it cannot attempt to use my card...WTH you guys need to fix your bugs! This is getting way too old and if you are going to offer a product to your customers you better make sure its available to ALL ...I could see this turning into a law suit if they continue to deny some customers the ability to purchase when others still can....