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Customer service/support? What a joke!

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Customer service/support? What a joke!

Slome's Avatar

12.20.2011 , 11:40 AM | #1
Customer service from Bioware = None.

Ticket After ticket, BullSh it replies.

I Get a 9000 error and its MY internet thats the problem, but sure thats funny since I've had 5 days great gaming on the early access, with not one crash!

This wouldn't be so bad IF I could get back on the server but every time I have to Que, and this can be anywhere from 10 mins to 1.5 hrs.

Thanks again for the support.
I never saw a wild thing sorry for itself.
A small bird will drop frozen dead from a bough without ever having felt sorry for itself.

D. H. Lawrence - 11 September 1885 2 March 1930

ChaseOvermire's Avatar

12.20.2011 , 11:41 AM | #2
Similar boat, unable to log into the game at all - it asks me for a security question then tells me I dont know who my best friend is. Can't even get a hold of support to get the questions reset. I have been trying for five days, asking for a refund at this point.