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Purchased Cartel Coins 7 days ago, Still not added to my account

STAR WARS: The Old Republic > English > Customer Service
Purchased Cartel Coins 7 days ago, Still not added to my account

rdtedm's Avatar


rdtedm
12.09.2012 , 01:40 PM | #1
I purchased $20 worth of coins on 12/01/2012, and a few hours passed by so I created a ticket because the coins had not been added to the account (I thought this would be instant).

I started with 55 coins, so I should be at 2455. However, I still have only 55 available. The ticket has yet to be answered, and was created 8 days ago. Please resolve this issue. The bank, and paypal, have cleared the payment.

12/01/2012
Purchase: 2400 Cartel Coins
2400
2455
11/21/2012
5-Pack: Major Experience Boost
-480
55
11/21/2012
Subscriber Monthly Grant: 500 Cartel Coins
500
535
11/16/2012
Legacy Perk: Improved Speeder Piloting II
-225
35
11/16/2012
Legacy Unlock: Improved Rocket Boost II
-120
260
11/16/2012
Legacy Unlock: Improved Rocket Boost I
-120
380
11/16/2012
Legacy Unlock: Rocket Boost
-300
500
11/16/2012
Legacy Perk: Field Respecialization
-350
800
11/16/2012
Legacy Perk: Improved Flashpoint Experience V
-200
1150
11/16/2012
Legacy Perk: Improved Flashpoint Experience IV
-200
1350
11/16/2012
Legacy Perk: Improved Flashpoint Experience III
-200
1550
11/16/2012
Legacy Perk: Improved Flashpoint Experience II
-200
1750
11/15/2012
Free-to-Play Launch Reward: 250 Cartel Coins
250
1950
11/15/2012
Transfer from Rewards Tab
1700
1700

Papeion's Avatar


Papeion
12.09.2012 , 03:09 PM | #2
Purchased 2400 coins 19 days ago still not had them

rdtedm's Avatar


rdtedm
12.09.2012 , 04:31 PM | #3
Yeah, this is borderline scam. Accept payment, dont send items, dont reply to requests for info.

rdtedm's Avatar


rdtedm
12.11.2012 , 09:58 PM | #4
Resolved.

Thebusterboy's Avatar


Thebusterboy
12.12.2012 , 12:17 AM | #5
Now check your credit card and see what price they charged you .... unlikely the right amount... chances are they over charged you...

Good luck now getting that money back

ChrisMattar's Avatar


ChrisMattar
12.13.2012 , 06:34 PM | #6
its been a month for me sent in all the details and get totally unrelated replies or none at all.
Not to mentioned I call and it is impossible to get ahold of them.
So much for buying more cartel coins.
I'm pretty sure it is borderline illegal as well.