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Accidental deletion of a character

STAR WARS: The Old Republic > English > Customer Service
Accidental deletion of a character
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Poximo's Avatar


Poximo
11.30.2012 , 10:30 AM | #1
I accidentally deleted the wrong character while I was creating some classes to play!

I would be grateful if you could get him back!

Char name: Arres
Class: Sith warrior / Sith juggernaut
Server: The Progenitor

Is there any more info needed?'

Thanks in advance!

Bronholz's Avatar


Bronholz
11.30.2012 , 10:35 AM | #2 This is the last staff post in this thread.  
Greetings Poximo,

Thank you for reporting this to us, for assistance in this issue, if you haven't already, I would ask you to please open an In-Game ticket.

In this ticket could you please provide the following information:
  • Character Name:
  • Character Class:
  • Character Level:
  • Server Name:
  • The date and time when deleted in error:

If you include all this information then we will be in a better position to assist you in this matter.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support

Poximo's Avatar


Poximo
11.30.2012 , 10:43 AM | #3
Character Name: Arres
Character Class: Sith Juggernaut
Character Level: 13
Server Name: The Progenitor
The date and time when deleted in error: around 2:00 pm GMT

I know it's a low level but I had several rare items that i had gotten from the cartel market!

Thanks in advance!

Poximo's Avatar


Poximo
11.30.2012 , 12:39 PM | #4
Does anyone have any experience with anything like this and know how long you have to wait?

Asumos's Avatar


Asumos
11.30.2012 , 12:49 PM | #5
Quote: Originally Posted by Bronholz View Post
Greetings Poximo,

Thank you for reporting this to us, for assistance in this issue, if you haven't already, I would ask you to please open an In-Game ticket.

Thanks for your patience.
probably not to long after you make the ticket using the swtor game client as the moderator requested you to do

Poximo's Avatar


Poximo
11.30.2012 , 01:04 PM | #6
Quote: Originally Posted by Asumos View Post
probably not to long after you make the ticket using the swtor game client as the moderator requested you to do
I did that! Just wondering if anyone had similar problems?

UrisxFirstGen's Avatar


UrisxFirstGen
12.02.2012 , 04:43 AM | #7
I've been waiting for over a week so. . . I guess it depends on if they're nice enough to escalate you're ticket or if they think it's a priority.

cpem's Avatar


cpem
12.11.2012 , 03:41 PM | #8
i accidently deleted my level 50 sorc with nihilus mask

Character name:Lox
class: sorceror
Server: prophecy of 5
Day deleted: last night 2 or 3 am.