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Need help with billing issue

STAR WARS: The Old Republic > English > Customer Service
Need help with billing issue
First BioWare Post First BioWare Post

xShadowxs's Avatar


xShadowxs
11.26.2012 , 01:52 PM | #1
I have tried to buy cartel points ,then i was told by a message i could not use this card. i then went to check to see if it had tried to go through what do you know i was charged $1 for every try for no reason.

http://oi50.tinypic.com/2li8shs.jpg

its dumb you can charge me this yet you cant let me buy something in the first place

xShadowxs's Avatar


xShadowxs
11.29.2012 , 04:23 PM | #2
bumping i still need help

Beesodd's Avatar


Beesodd
11.29.2012 , 04:28 PM | #3 Click here to go to the next staff post in this thread. Next  
Hi xShadowxs,

This will be a verification charge from the bank, which will be refunded. As for the transaction failing to process, please check the bottom half of this sticky, it may be useful: http://www.swtor.com/community/showthread.php?t=560862

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

xShadowxs's Avatar


xShadowxs
11.29.2012 , 06:35 PM | #4
issue fixed thread can be closed deleted what ever you do here

Beesodd's Avatar


Beesodd
11.29.2012 , 06:39 PM | #5 This is the last staff post in this thread.  
Thanks for letting us know. And we don't lock or delete, just let it drop off the front page and beyond.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.