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Party jawas for subscribers

STAR WARS: The Old Republic > English > Customer Service
Party jawas for subscribers

AvengeAll's Avatar


AvengeAll
11.21.2012 , 09:20 AM | #1
I understand that we are supposed to get party jawas via an in-game email if you are a subscriber. I have checked all my characters emails and nothing yet.

I started a customer support ticket but no replies yet. This is my first ticket. How long does it usually take to get a reply?

Thanks.

JoseWan's Avatar


JoseWan
11.21.2012 , 10:03 AM | #2
I have this exact problem too.

GrizzlyUK's Avatar


GrizzlyUK
11.21.2012 , 10:40 AM | #3
CE Owner: Missing Party Jawa and Heroes Banner

It's a known issue and BioWare are investigating.

Also, are you sure you meet the criteria for receiving the Party Jawa?
Quote:
The Party Jawa will be rewarded to current or previous subscribers as of August 1 and who are active subscribers when the Free-to-Play option launches.
CE VIP - Pre-ordered: 21st July 2011, Pre-Order Code registered: 01st August 2011 due to retailer error
CE registered: 17th December 2011, Subscribing since 21st January 2012

Starfleet's Avatar


Starfleet
11.21.2012 , 10:43 AM | #4
Have you been a subscriber at or before August, 1st 2012?

JoseWan's Avatar


JoseWan
11.22.2012 , 04:12 AM | #5
Quote: Originally Posted by Starfleet View Post
Have you been a subscriber at or before August, 1st 2012?
Ok, that's it. I ordered the game (physical copy) on July 29, and I got it some days after that I think