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Remove security-key in case of loosing my phone

STAR WARS: The Old Republic > English > Customer Service
Remove security-key in case of loosing my phone

Nordskog's Avatar


Nordskog
12.20.2011 , 07:59 AM | #1
Is there a way to temporarily remove the security-key-feature on my account , in case i was to loose my phone etc ?

Cammers's Avatar


Cammers
12.20.2011 , 08:36 AM | #2
nope, you should write down the serial number though incase for some reason it gets reset or deleted. It might be a better idea to by the actual key.

My husband accidentally had the app deleted, was locked out of the game and the website was on hold for 2.5 hours and told the only way to take it off was to email a specific address with a photo of his drivers license. He did and it is now removed but it took awhile.