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Taking Days To Download

First BioWare Post First BioWare Post

Obi-Blaze's Avatar


Obi-Blaze
11.18.2012 , 02:54 AM | #1
Ok so I am new to this game and decided to try playing when I was told that free to play was coming out. I started the download for the game on the 15th here it is now the 18th and I'm still downloading. Why is it taking so long and why when I call to get help am I still on hold after 1hr 21mins

Beruthien's Avatar


Beruthien
11.18.2012 , 02:59 AM | #2 This is the last staff post in this thread.  
Hello Obi-Blaze,

First thing to do would be to add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe. Also opening the required ports on the router can help.

Please make sure that any traffic management software is disabled and if you are using a wireless connection, please try a wired connection.

Please come back to us if the issue remains.

Thanks!
Beruthien| BioWare Customer Service Forum Support

KillUMore's Avatar


KillUMore
11.19.2012 , 07:38 AM | #3
Can you please just place full client on Origin?
I am Downloading it for 4th day already.