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Information Request: Crashing to Desktop

STAR WARS: The Old Republic > English > Customer Service
Information Request: Crashing to Desktop
First BioWare Post First BioWare Post

Crepidus's Avatar


Crepidus
11.16.2012 , 09:30 AM | #61
Please read. This is a follow up from my previous post.

After installing the 1.5 patch and logging into game I was looking at the cartel page and crashed to desktop. This had not happened since my previous fix ( earlier post ). I had not installed the latest Microsoft updates so in order to rule out that issue I installed the latest updates, logged back into game and resumed looking at the cartel market page. Less than 5 minutes in game I crashed to desktop once again. So I went back and unistalled the Microsoft updates that seemed to fix my issue the last time and once again after uninstalling those updates I logged back into game and it ran like a champ for the 2+ hours I was online. I have window 7 installed and the windows updates in question were automatically installed on 10/13/12 there were 13 of them. I have not documented the names of those updates but on my computer at least SWTOR runs smoothly without those updates installed. With those updates installed I crash to desktop consistently. When I get home from work tonight I will reinstal them and document which ones they are and see if my game runs smoothly or not.

Caesius's Avatar


Caesius
11.16.2012 , 09:34 PM | #62
1 - Jedi Covenant
2 - Zendris
3 - 3 times at end of Black Talon flashpoint.
4 - Selecting between going back to fleet or going to Dromund Kaas. Before the flashpoint I was teleported from Dromund Kaas but opted to return to the fleet. Issue does not occur if I am teleported from the fleet at the start.
5 -
Spoiler

6 -
Spoiler

7 - Crashes right to desktop.
The only constant is change.

EvilOverlord's Avatar


EvilOverlord
11.16.2012 , 09:48 PM | #63
1. Prophecy of the Five
2. Lykari / Hol'kari / Trikel
3. Nine or ten, every time I log in
4. Several were just walking around, one was a loading screen, one was on a taxi
5.
Spoiler


6.
Spoiler

7. This is definitely a crash straight to desktop.
"My name is Inigo Montoya. You killed my father. Prepare to die."

Tolz's Avatar


Tolz
11.16.2012 , 10:31 PM | #64
Really want to play this game, but keeps crashing, pc reboots, freezes or BS
Server Harbinger
Char Amanander
Will happen from a minute after I get logged in up to an hour. It's happened every time I have tried to play.
------------------
Spoiler

EdutauntAnimus's Avatar


EdutauntAnimus
11.17.2012 , 05:53 AM | #65
1. Begeren Colony
2. All
3.twice in the last 12 hours
4.Was en route to complete a quest with no group. Companion only.
5. ------------------
System Information
------------------
Time of this report: 11/17/2012, 04:33:23
Machine name: DOUG-PC
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-S2P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-4100 Quad-Core Processor (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 3326MB RAM
Page File: 1156MB used, 5492MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6600 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6758)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_E198174B&REV_00
Display Memory: 2419 MB
Dedicated Memory: 1013 MB
Shared Memory: 1406 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ORION
Monitor Id: ORN1208
Native Mode: 1280 x 720(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dl l,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/20/2011 01:09:06, 676864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2418-11CF-CE70-92C1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6758
SubSys ID: 0xE198174B
Revision ID: 0x0000
Driver Strong Name: oem4.inf:ATI.Mfg.NTx86.6.0:ati2mtag_NI:8.850.0.0 ci\ven_1002&dev_6758
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Realtek HDMI Output (ATI HDMI Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100& REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtHDMIV.sys
Driver Version: 6.00.0001.6409 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/6/2011 03:12:48, 328552 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52E
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52E
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52E
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52E
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4398
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/24/2011 20:06:46, 258560 bytes
| Driver: usbd.sys, 3/24/2011 20:06:06, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52E
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 7/13/2009 16:45:09, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 18:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 16:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 18:20:36, 42576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52E
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 16:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 18:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 18:19:10, 51776 bytes
| Driver: sermouse.sys, 7/13/2009 16:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 18:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 1349.2 GB
Total Space: 1430.7 GB
File System: NTFS
Model: ST31500341AS ATA Device

--------------
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&18D 45AA6&0&C2
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&18D 45AA6&0&99
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:11, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&18D 45AA6&0&A4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_E0001458&REV_C0\4&22F 06558&0&0030
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&18D 45AA6&0&C1
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_50041458&REV_00\3&18D 45AA6&0&91
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:11, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A0021458&REV_00\3&18D 45AA6&0&A2
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 16:50:56, 108544 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_96001022&REV_00\3&18D 45AA6&0&30
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&18D 45AA6&0&C0
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D 45AA6&0&98
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:11, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96001022&REV_00\3&18D 45AA6&0&10
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA90174B&REV_00\4&25B 761A6&0&0110
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 16:50:56, 108544 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D 45AA6&0&90
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:11, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_96001022&REV_00\3&18D 45AA6&0&00
Driver: n/a

Name: AMD Radeon HD 6600 Series
Device ID: PCI\VEN_1002&DEV_6758&SUBSYS_E198174B&REV_00\4&25B 761A6&0&0010
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1152 (English), 4/20/2011 01:43:42, 7772160 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0020 (English), 4/20/2011 00:20:52, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6210 (English), 4/20/2011 00:22:10, 243712 bytes
Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0833 (English), 4/20/2011 00:38:06, 4286464 bytes
Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0308 (English), 4/20/2011 00:30:38, 4056576 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0023 (English), 4/20/2011 01:02:58, 159744 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 2/28/2011 20:30:06, 233012 bytes
Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 4/20/2011 00:13:30, 52736 bytes
Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 4/20/2011 00:13:30, 52736 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1057 (English), 4/20/2011 00:23:06, 262144 bytes
Driver: C:\Windows\system32\atiumdva.cap, 4/20/2011 00:29:36, 989600 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 4/20/2011 01:02:24, 15872 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 4/20/2011 01:09:20, 151552 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 4/20/2011 01:09:46, 165296 bytes
Driver: C:\Windows\system32\atiumdmv.dll, 7.14.0010.0184 (English), 4/20/2011 00:40:16, 1923584 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1092 (English), 4/20/2011 01:04:08, 176128 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1092 (English), 4/20/2011 01:04:38, 393216 bytes
Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2563 (English), 4/20/2011 01:02:44, 356352 bytes
Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0006 (English), 4/20/2011 01:02:32, 278528 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 4/20/2011 01:02:18, 43520 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4126.37954 (English), 4/20/2011 01:05:08, 462848 bytes
Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.10750 (English), 4/20/2011 01:07:04, 17693184 bytes
Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1385 (English), 4/20/2011 00:42:06, 6389760 bytes
Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1385 (English), 4/20/2011 00:46:16, 46080 bytes
Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1385 (English), 4/20/2011 00:46:04, 44032 bytes
Driver: C:\Windows\system32\atipblag.dat, 3/17/2011 16:51:46, 3929 bytes
Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6210 (English), 4/20/2011 00:21:26, 29184 bytes
Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6210 (English), 4/20/2011 00:22:42, 32768 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6210 (English), 4/20/2011 00:22:54, 12800 bytes
Driver: C:\Windows\system32\atitmpxx.dll, 6.14.0011.0021 (English), 4/20/2011 00:21:02, 37376 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 20:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0355 (English), 4/20/2011 00:59:22, 4161536 bytes
Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6210 (English), 4/20/2011 00:21:40, 31232 bytes
Driver: C:\Windows\atiogl.xml, 4/5/2011 22:46:16, 32200 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 14:34:20, 45056 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 17:32:08, 294912 bytes
Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1077 (English), 4/20/2011 01:09:06, 676864 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0003.0005 (English), 4/20/2011 00:27:00, 52736 bytes
Driver: C:\Windows\system32\Difxapi.dll, 2.01.0000.0000 (English), 7/13/2009 18:15:11, 315904 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D 45AA6&0&9A
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:12, 43008 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&18D 45AA6&0&C5
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_00\3&18D 45AA6&0&A3
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:43, 13888 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D 45AA6&0&92
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:12, 43008 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&18D 45AA6&0&C4
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_00\3&18D 45AA6&0&A1
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 133200 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_00\3&18D 45AA6&0&88
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:26:15, 133200 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&18D 45AA6&0&C3
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D 45AA6&0&A5
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:11, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:25, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16788 (English), 3/24/2011 20:06:46, 258560 bytes

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851458&REV_3C\3&18D 45AA6&0&A0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.1690 5
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.1638 5
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600. 16724
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.1690 7
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6905
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.1672 4
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.1672 4
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16 385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.1638 5
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.1690 7
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600 .16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.1 6385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.1638 5
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 0.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6905
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.1 6385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600 .16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.163 85
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638 5

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.169 05
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16 724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638 5

Audio Renderers:
Realtek HDMI Output (ATI HDMI A,0x00200000,1,0,quartz.dll,6.06.7600.16905
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Realtek HDMI Output (ATI HDMI Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0





6. Didn't show APPCRASH for today, will check later after next scan.
7. Was not a disconnect, I heard all characters "die" before being kicked back to the desktop, ( not normal for my intentionally logging out ) and noticed that for the second time my resolution was set to 1980 x 1080, not my default setting.

WarMode's Avatar


WarMode
11.17.2012 , 09:59 AM | #66
1) European PVE
2) All
3) CTD after pressing play in launcher. No SWTOR.exe in running applications list or under process
4) After pressing play in the launcher it get the busy icon, a brief flash/reset of graphics and back to my desktop
5)
Spoiler

6) No failures in reliabillity history
7) Deffinate CTD as the programm vanishes.

charonbond's Avatar


charonbond
11.17.2012 , 01:23 PM | #67
Server: Prophecy of the Five
Character being affected: All that I have
Frequency of crashing: once every 3 hours (ball park figure)
Triggers of crashing: Any and everything, doesn't matter
DxDiag:
Spoiler

charonbond's Avatar


charonbond
11.17.2012 , 01:24 PM | #68
Spoiler


Reliability Report:
Spoiler


Spoiler

GadusMorhua's Avatar


GadusMorhua
11.17.2012 , 02:57 PM | #69
1 - tomb of freedon nadd
2 - ALL characters
3 - OFTEN, very random
4 - Had this problem for a LONG time now. Been in contact with support several times. After 1.5 I can't even finish a flash Point...
5 -
Spoiler


Spoiler


Spoiler



7 - This is indeed a crash to desktop....

DarthGammon's Avatar


DarthGammon
11.17.2012 , 06:26 PM | #70
Quote: Originally Posted by LetoAtreidesII View Post
We, the community, have also investigated the issue and are largely in agreement that the most likely cause of most people's crashing issues is a memory leak.
This game has been out for how long. There are still memory leak issues? I swear video game addiction is the only thing that keeps these main stream game companies afloat.