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Bought a subscription, now can't play

STAR WARS: The Old Republic > English > Customer Service
Bought a subscription, now can't play
First BioWare Post First BioWare Post

Bahae's Avatar


Bahae
11.16.2012 , 11:13 PM | #21
I can log on but I the game still has me as Free 2 play and I cant get any of the benifits as being a subscriber. So now my 30 day counter is going down and not getting anything out of it.

whiskeytrigger's Avatar


whiskeytrigger
11.16.2012 , 11:19 PM | #22
Has anyone tried cancelling their subscription to see if that fixes anything? I was thinking maybe if someone cancelled it would reset that status on the website and register them as active. That's just a guess though.

Peillach's Avatar


Peillach
11.16.2012 , 11:24 PM | #23
I will wait for a Bioware response before trying to cancel my subscription, don't need to dig this hole any deeper.

Achimrst's Avatar


Achimrst
11.16.2012 , 11:26 PM | #24
I have nothing to lose I suppose I can cancel!
(╯ _)╯︵ ┻━┻ TAKIN' IT FOR THE TEAM!!!

Peillach's Avatar


Peillach
11.16.2012 , 11:27 PM | #25
https://account.swtor.com/user/subscription/Cancel
If you can't find the cancel subscription link

whiskeytrigger's Avatar


whiskeytrigger
11.16.2012 , 11:28 PM | #26
Ha ha. I wasn't telling anyone to do it, I was just wondering if anyone had. Guess we'll know in a second. Way to be a team player Ach.

Peillach's Avatar


Peillach
11.16.2012 , 11:30 PM | #27
Quote: Originally Posted by whiskeytrigger View Post
Ha ha. I wasn't telling anyone to do it, I was just wondering if anyone had. Guess we'll know in a second. Way to be a team player Ach.
The same idea crossed my mind about an hour ago, my hope was that it would at least put my account back to F2P status

Achimrst's Avatar


Achimrst
11.16.2012 , 11:33 PM | #28
:O He is right no way to cancel!!! And if I click the buy subscription and go to the verify page it says I currently have no subscription!!!
(╯ _)╯︵ ┻━┻ WE BROKE THE GAME!!!

Peillach's Avatar


Peillach
11.16.2012 , 11:34 PM | #29
Quote: Originally Posted by Achimrst View Post
:O He is right no way to cancel!!! And if I click the buy subscription and go to the verify page it says I currently have no subscription!!!
(╯ _)╯︵ ┻━┻ WE BROKE THE GAME!!!
Did you use the link I posted?

Lokrutio's Avatar


Lokrutio
11.16.2012 , 11:36 PM | #30
Similar issue here, I'm getting the same message and cannot play. Only difference is I have not resubbed. Like the others here I am a returning player with a lapsed sub, though unlike them I have not resubbed.