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Not received complimentary coins


cpt_fishcakes's Avatar

11.16.2012 , 04:54 PM | #1
Been a subscriber for about a month. The cartel coins section of my account states that “You will be granted 500 Complimentary Cartel Coins at the launch of the Free-to-Play option.”

These have yet to materialise, my cartel coins balance has been 0 since the patch launched. Any help in rectifying this would been much appreciated. I would quite like to get spending

fverret's Avatar

11.16.2012 , 05:31 PM | #2
I subscribed earlier this week and the Cartel Coins page of my account says I should receive 500, but I have none as of yet either.
Queue. Thank you.

IronLJ's Avatar

11.16.2012 , 07:14 PM | #3
Quote: Originally Posted by Speire View Post
Hi CaptainGreat,

This is an issue that has impacted some of our players and which is currently under investigation.

When we have an update about this, we'll let you know.

We apologize for the inconvenience.
This was a post by customer service on another post with the same problem.
My brother is also experiencing the same problem, I wish they'd at least address the issue in some way, such as through Twitter or Facebook.