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Network Error 310 - The BS of BioWare

STAR WARS: The Old Republic > English > Customer Service
Network Error 310 - The BS of BioWare
First BioWare Post First BioWare Post

oveyonkanobie's Avatar


oveyonkanobie
11.15.2012 , 11:40 PM | #1
Been downloading this patch because I wanted to see if BioWare has fixed anything or really brightened up the game. So I started the download at about 6PM my time (I live in Indiana) get back at around 1230AM and see this Network Error 310.. I did a search on it and the workaround that BIOWARE says to use has to ALTER my host.ini file.... I'm sorry but why do I need to alter my host.ini file in order to patch a game?...... Why can't at least one patch work correctly? BioWare, please for your customers sake get your head out of your A**'s and make a patch that actually works. And as far as this Network error 310.. You should have fixed this back in OCT. I will NOT alter my Host.INI file, I shouldn't have to in order to patch this game.. Get your sh*t together and fix this.

Beesodd's Avatar


Beesodd
11.15.2012 , 11:49 PM | #2 Click here to go to the next staff post in this thread. Next  
Hi oveyonkanobie,

This would have been used as a temporary workaround for a CDN issue. Your particular case appears to be a separate one(but we'll definitely want to look into it to be sure). It can also occur if you already have a modified hosts file(in which case we'll ask you to reset to default, or at least check that there are no lines referencing our servers). Also, if you are using OpenDNS or GoogleDNS, this issue can also occur. If you are, please try setting them to default, to see if it helps. Flushing your DNS(go to command prompt and enter: ipconfig /flushdns)

If neither of these steps are useful, please post up a copy of your launcher log, hopefully it will help in tracking down the source of the connection issue.

You can find your launcher logs at one of these default locations:

- For 32 bit Operating Systems - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
or
- For 64 bit Operating Systems - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\logs

Launcher logs look like this: “launcher_112610.txt”

Beesodd | BioWare Customer Service - Forum Support

oveyonkanobie's Avatar


oveyonkanobie
11.15.2012 , 11:56 PM | #3
My host file has no nor never has been altered, and my DNS is fine.
One log
Editing in spoiler tags- CS.
Spoiler

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oveyonkanobie
11.15.2012 , 11:57 PM | #4
Log TWO
LOG TWO
Editing in spoiler tags- CS.
Spoiler

oveyonkanobie's Avatar


oveyonkanobie
11.15.2012 , 11:58 PM | #5
LOG TWO PART TWO
Editing in spoiler tags- CS.
Spoiler

Beesodd's Avatar


Beesodd
11.16.2012 , 12:05 AM | #6 Click here to go to the next staff post in this thread. Next  
Can you get a tracert and pathping to our patch server.

You can find a small tutorial here: http://www.swtor.com/community/showt...hp?t=498597#67

The address you'll want to ping is cdn-patch.swtor.com

Also, please post the results within tags.

Beesodd | BioWare Customer Service - Forum Support

oveyonkanobie's Avatar


oveyonkanobie
11.16.2012 , 12:16 AM | #7
Pathping
Tracing route to easwtor.vo.llnwd.net [208.111.168.7]
over a maximum of 30 hops:
0 10.0.0.24
1 10.0.0.1
2 67.236.64.1
3 67.237.47.201
4 208.110.248.221
5 208.110.248.10
6 206.223.119.123
7 69.28.172.42
8 208.111.168.7

Computing statistics for 200 seconds...
Tracert

Tracing route to easwtor.vo.llnwd.net [208.111.168.6]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms dslrouter.westell.com [10.0.0.1]
2 9 ms 9 ms 9 ms in-67-236-64-1.dhcp.embarqhsd.net [67.236.64.1]
3 12 ms 19 ms 11 ms in-67-237-47-145.sta.embarqhsd.net [67.237.47.145]
4 22 ms 22 ms 21 ms 208-110-248-225.centurylink.net [208.110.248.225]
5 21 ms 22 ms 22 ms bb-chcgildt-jx9-01-ae1.0.core.centurytel.net [208.110.248.14]
6 22 ms 29 ms 22 ms 10ge5-4.fr1.ord.llnw.net [206.223.119.123]
7 * 24 ms 22 ms cdn-208-111-168-6.ord.llnw.net [208.111.168.6]

Trace complete.

Packetdancer's Avatar


Packetdancer
11.16.2012 , 12:17 AM | #8
Out of morbid curiosity, are you on Windows 8? I ask only because I saw a similar networking error when trying to run the game on my Windows 8 test partition; since things worked fine under Windows 7, I wrote the issue off as just "well, this is my test partition, I probably broke something."

(Still heed Beesodd's request for info, obviously! This is just a fellow player trying to satisfy their own technical curiosity.)
Pahke Stardancer (Jedi Sentinel, Save Taris) / Random CS Forum Participant
Writer, photographer, software engineer, GAMER.


docTOR: SWTOR Launcher Troubleshooting Guide

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oveyonkanobie
11.16.2012 , 12:26 AM | #9
No, Windows 7

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oveyonkanobie
11.16.2012 , 12:55 AM | #10
Bump....