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Cartel coins not received?


MarkOfMercia's Avatar


MarkOfMercia
11.15.2012 , 09:15 PM | #21
Quote: Originally Posted by fourthx View Post
I'd like to have my coins as well, but don't get carried away.
I'm a little bit annoyed as well. I can understand that it's a huge update, and a lot can go wrong, but I'm a paying customer who took the night off work to play, it took 3 hours longer than the stated time, and didn't work right when it arrived.

It's a bit like waking up on Christmas morning and finding Santa's corpse in the chimney, and no presents. It's more because I love the game than any other reason.

Packetdancer's Avatar


Packetdancer
11.15.2012 , 09:54 PM | #22
Quote: Originally Posted by MarkOfMercia View Post
It's a bit like waking up on Christmas morning and finding Santa's corpse in the chimney, and no presents.
Pahke Stardancer (Jedi Sentinel, Save Taris)
Writer, photographer, software engineer, GAMER.

Brodix's Avatar


Brodix
11.15.2012 , 09:59 PM | #23
I am a CE account owner, had a sub for a few months. I log in and only received 100 coins. I was the understanding i would recieve much more than that.

MarkOfMercia's Avatar


MarkOfMercia
11.16.2012 , 03:00 AM | #24
Any member of staff going to say what the problem is, and if they're going to fix it?

ironstor's Avatar


ironstor
11.17.2012 , 04:52 AM | #25
You will be granted 500 Complimentary Cartel Coins at the launch of the Free-to-Play option.

Balance 0..... Fix that please....

Garyn-Dakari's Avatar


Garyn-Dakari
11.17.2012 , 05:02 AM | #26
I too have this problem. It says it will award me 500 coins upon the FtP update, but it says I have zero coins.

carhartte's Avatar


carhartte
11.17.2012 , 06:31 AM | #27
pareille pour moi

Vektarulz's Avatar


Vektarulz
11.17.2012 , 07:59 AM | #28
After 2 emails,4 tickets I still have no reply from them,this is mistreatment of a paying customer and im considering sueing...Ive been on the hotline as i type this,WAITING for a hour and a half...oh and the best part they emailed me back with ''if you have account issues look at our help center''....ffs! my email didnt even mention a account issue like that..
Elite Warlord, Founder, ╦xile - Shadowlands
http://www.swtor.com/r/WHBvNr

Sha_Dow's Avatar


Sha_Dow
11.17.2012 , 08:51 AM | #29
Same. 0 vs '500 at start f2p'

Vektarulz's Avatar


Vektarulz
11.17.2012 , 08:56 AM | #30
Finaly got ahold of them after a 2 hour wait...and lucky me someone who barley understands english,i was speaken clearly and politely and it took about 5 minutes to get my email to them lol

''Okay alot of people are having this issue,please wait up to 48 hours to receive your coins''

I pray when it bhecomes 6,(would be 48 hours) it is fixed and it resolves for all of you to,cheers
Elite Warlord, Founder, ╦xile - Shadowlands
http://www.swtor.com/r/WHBvNr