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How EGA should have started

STAR WARS: The Old Republic > English > Customer Service
How EGA should have started

DarthAegis's Avatar


DarthAegis
12.13.2011 , 01:20 PM | #1
I wish they would show the schedule for EGA, but posted at least 3 days before EGA started.

Ex:

Wave 1 EGA for preorders on : 7/23
Wave 2 EGA for preorders on : 7/23
Wave 3 EGA for preorders on : 7/23

Wave 4 EGA for preorders on : 7/23
Wave 5 EGA for preorders on : 7/23
Wave 6 EGA for preorders on : 7/24 - 7/31

Wave 7 EGA for preorders on : 7/24 - 7/31
Wave 8 EGA for preorders on : 8/1 - 8/15
ect.

ect.
ect.

This would allow people to know around about when they would be getting an invite.
I do realize things happen earlier or later than expected, but it gives people something to go off of, to estimate for when their invite arrives.

Many things the game industries fail to do is to put their-selves in the position of the customer, to enhance customer support and to reduce frustration for the consumer.

P.S. Well not just the gaming industry xD