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TraceRoute and a PathPing for you.

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
TraceRoute and a PathPing for you.
 
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Xerain's Avatar


Xerain
11.08.2012 , 04:01 PM | #1
This is in response to This Thread. where you ask us to do this.


Code:
Tracing route to 159.153.92.28 over a maximum of 30 hops

  1     *        *        *     Request timed out.
  2    27 ms    27 ms    27 ms  drr03.mskg.mi.frontiernet.net [74.42.148.46] 
  3    26 ms    26 ms    26 ms  50.33.130.37 
  4    33 ms    32 ms    31 ms  xe--9-1-0---0.cor02.chcg.il.frontiernet.net [74.42.149.133] 
  5    32 ms    31 ms    36 ms  ae1---0.cbr01.chcg.il.frontiernet.net [74.40.4.142] 
  6    35 ms    32 ms    33 ms  mpr1.ord7.us [206.223.119.86] 
  7   214 ms    34 ms    37 ms  xe-2-2-0.cr1.ord2.us.above.net [64.125.26.249] 
  8    50 ms    50 ms    74 ms  xe-5-0-0.cr1.lga5.us.above.net [64.125.31.238] 
  9    62 ms    58 ms    59 ms  xe-2-2-0.cr1.dca2.us.above.net [64.125.26.97] 
 10    59 ms    59 ms   116 ms  xe-3-2-0.er1.iad10.us.above.net [64.125.29.209] 
 11   221 ms    59 ms    61 ms  64.125.199.186.t00673-01.above.net [64.125.199.186] 
 12    60 ms    59 ms    59 ms  159.153.92.28 

Trace complete.

Also I'm the problem is my ping just spikes up to 5k+ and then keeps raising from there then I get kicked to the server select screen.

Beesodd's Avatar


Beesodd
11.08.2012 , 04:18 PM | #2 This is the last staff post in this thread.  
Hi Xerain,

Thank you very much. Also, could you include the Pathping with this too. It'll take a few minutes to run (about 5-10) and then show any packet loss along the route.

Update: In addition to your TraceRoute could you also please post the following using the format below? This will help us investigate the issue.
  1. Your server
  2. Your ISP
  3. Your geographical location
  4. Pathping - please use [spoiler]copy/paste the data in here[/spoiler]
  5. TraceRoute - please use [spoiler]copy/paste the data in here[/spoiler]

Thanks again.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Xerain's Avatar


Xerain
11.09.2012 , 05:19 PM | #3
Quote: Originally Posted by Beesodd View Post
Hi Xerain,

Thank you very much. Also, could you include the Pathping with this too. It'll take a few minutes to run (about 5-10) and then show any packet loss along the route.

Update: In addition to your TraceRoute could you also please post the following using the format below? This will help us investigate the issue.
  1. Your server
  2. Your ISP
  3. Your geographical location
  4. Pathping - please use [spoiler]copy/paste the data in here[/spoiler]
  5. TraceRoute - please use [spoiler]copy/paste the data in here[/spoiler]

Thanks again.
Frontier
Mount Pleasant Michigan, mid mi area.