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Game Crashes to Desktop on Launch

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Game Crashes to Desktop on Launch
First BioWare Post First BioWare Post

DarthNyhl's Avatar

11.05.2012 , 11:08 AM | #1
Hi, I recently decided to Re-install ToR (which used to run just fine), but now whenever I launch the game it crashes to desktop immediately. Any suggestions on what I can do? Note that I found threads similar to this which suggest fixes, all of which i Tried (including re-downloading the launcher and running in compatibility mode)
Here is my DxDiag

Sutii's Avatar

11.05.2012 , 02:07 PM | #2 This is the last staff post in this thread.  
Hello DarthNyhl,

Could I request that you please try the following:
  1. Please ensure the client is closed.
  2. Press the [Windows] Key + [R] at the same time. (The [Windows] key is the key with the Windows icon on it)
  3. Copy the following in to the text box and press ok: %localappdata%\SWTOR\swtor\
  4. Open the settings folder and then open the client_settings.ini file
  5. Ensure the following are displayed within, or edit/add if so required:
    • Fullscreen = false
    • D3DFullScreen = false
    • RefreshRate = 60
  6. Save and close the file.
  7. Start the game as normal.
  8. Change graphic settings within the game as desired.
Please let us know how you get on.
Sutii | BioWare Customer Service - Forum Support

DarthNyhl's Avatar

11.05.2012 , 02:20 PM | #3
I have already tried this so I thought I would show you what mine looks like: