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Game minimises to desktop

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MilanoChris's Avatar


MilanoChris
11.01.2012 , 03:23 AM | #1
I'm getting very frustrated with this so any help would be appreciated. At random times, the game will just dump me to desktop. I'm not pressing the Windows key or anything similar, it even does it with my G15 keyboard set to game mode (which disables this key).

Steps I have taken to resolve this:

- fix launcher
- reinstall the game
- reinstall Windows 7 (TWICE!)
- try Windows 8
- remove ALL other software, so only the game, drivers and OS remain

It still does it. I have tried game booster, another GPU and I've checked the event logs and nothing is out of the ordinary. I really don't know what's going on. I would appreciate any help.

Here are my specs:
i7-2600k
16GB RAM
Asus P8P67 Motherboard
GTX 670

It's especially frustrating when this happens on Ops, especially if I'm tanking. Anyone else getting this issue at all?

Beruthien's Avatar


Beruthien
11.01.2012 , 03:26 AM | #2 Click here to go to the next staff post in this thread. Next  
Greetings MilanoChris,

Could you please check if this issue happens both when using Fullscreen or Fullscreen (Windowed) modes?

Thank you!
Beruthien| BioWare Customer Service Forum Support

MilanoChris's Avatar


MilanoChris
11.01.2012 , 03:30 AM | #3
I can try windowed tonight but I want to play the game fullscreen.

Tarotdoom's Avatar


Tarotdoom
11.01.2012 , 04:23 AM | #4
Quote: Originally Posted by Beruthien View Post
Greetings MilanoChris,

Could you please check if this issue happens both when using Fullscreen or Fullscreen (Windowed) modes?

Thank you!
I play in windowed mode and am getting the crashes to desktop.

MilanoChris's Avatar


MilanoChris
11.01.2012 , 04:46 AM | #5
Quote: Originally Posted by Tarotdoom View Post
I play in windowed mode and am getting the crashes to desktop.
Crashing? Mine doesn't crash. The game resumes when I click on its icon.

crazyBE's Avatar


crazyBE
11.01.2012 , 04:58 AM | #6
You're not hitting alt+space+n right?

MilanoChris's Avatar


MilanoChris
11.01.2012 , 05:21 AM | #7
Nope.

Beruthien's Avatar


Beruthien
11.01.2012 , 05:35 AM | #8 This is the last staff post in this thread.  
Greetings MilanoChris,

Could you check if this issue still occurs after a Clean Boot? Also are you using multiple monitors or just one?

Thanks!
Beruthien| BioWare Customer Service Forum Support

MilanoChris's Avatar


MilanoChris
11.01.2012 , 06:12 AM | #9
Single monitor. I will try the cleanboot tonight, although having the OS, drivers only and game are a similar method of this test.

Laiham's Avatar


Laiham
11.01.2012 , 06:36 AM | #10
Quote: Originally Posted by MilanoChris View Post
I can try windowed tonight but I want to play the game fullscreen.
I'd recommend Windowed Fullscreen. It's visually identical to Fullscreen mode, but has the added convenience of not inducing the annoying split-second monitor flickering that happens when you alt-tab. Plus I've noticed it's easier on my system.
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