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Server crash?

First BioWare Post First BioWare Post

CrazzyRednecck's Avatar


CrazzyRednecck
10.12.2012 , 12:32 PM | #501
Honestly,I have never understood the reasoning behind rolling out patches then having servers crashed. After countless hours of building such a patch you would think they could and would test deployment method in this case rolling it out on identical servers and load the server down and deploy said patch to see if it does crash the servers or what. If this patch is the cause of the server issue then should just roll the server back to 7:30am or whenever the last good configurations for the server was then go back to testing the bloody patch out on yet again dummy servers so that the population whom is PAYING FOR SAID service is able to utilize said service instead of sitting there saying we are investigating it and we have no ETA. Though in all reality we have no legal actions nor any promise that the servers are to be playable so they could techincallyleave em down for days on end and nothing we could do except quit paying for it. Which this kinda issue will further cost Bioware customers...at least the impatient ones so with the decline in the population since Launch and continual decline in population you would think they would try to prevent these issues but here we are faced with yet another issue and random patching instead of set days like MOST BIG MMOS

oathofchaos's Avatar


oathofchaos
10.12.2012 , 12:32 PM | #502
So, there's apparently a patch to download, having started it up mere minutes ago. Color me intrigued.

Jacen_Starsolo's Avatar


Jacen_Starsolo
10.12.2012 , 12:33 PM | #503
The bugs that we've had to deal with since 1.4 finally take a toll on the servers?

Slurmez's Avatar


Slurmez
10.12.2012 , 12:33 PM | #504
Quote: Originally Posted by oathofchaos View Post
So, there's apparently a patch to download, having started it up mere minutes ago. Color me intrigued.
Possibly a really, really bad idea to patch up at the moment....

Hekati's Avatar


Hekati
10.12.2012 , 12:34 PM | #505
Quote: Originally Posted by Nimithril View Post
Really? Seriously? Your solution to the problem is to inconvenience even more subscribers?

All's fair in love and server crashes, apparently.
Ha, yes, this, I was kind of chuckling over that "solution" for many reasons.

dovid-r's Avatar


dovid-r
10.12.2012 , 12:34 PM | #506
does anyone know if the PTS is up?

RevZMan's Avatar


RevZMan
10.12.2012 , 12:35 PM | #507
Quote: Originally Posted by MrDoup View Post
It almost makes me want to open up a conference call and let everyone join.

Then have the Dev team / rep for the dev team give updates every 15 mins saying "We are still working on identifying the problem."

Then once every 30 mins "We think we have found the problem, we are working to fix, no ETR"

Then once an hour "Yeah, guys, asking for updates every 3 minutes isn't going to help. Just **** and let us do our job and we will fix it ASAP. Now, the more you bug us, the slower the fix is going to be."
This is the reason there are 2 bridges open on a SEV1 like this: Tech bridge and Exec Bridge ... for obvious reasons. Think of this thread as the Exec bridge: WE WANT 3 MINUTE INCREMENTAL UPDATES! And the work done on the Tech Bridge: well, we need to fix the problem not talk about it guys.

demotivator's Avatar


demotivator
10.12.2012 , 12:35 PM | #508
Quote: Originally Posted by oathofchaos View Post
So, there's apparently a patch to download, having started it up mere minutes ago. Color me intrigued.
It has actually been the plan for a while. We were supposed to have a patch a few hours ago that didn't require a server restart, just a launchpad restart to get this download. But for some reason the servers went down.
Randomizing your forums.

Evensong's Avatar


Evensong
10.12.2012 , 12:35 PM | #509
Quote: Originally Posted by Deminseed View Post
so let me see if i have this so far... on this post, we have jawas stealing parts.. going all the way up to, we have lost all of out characters and will all have to start from level 1 again.. is this a fair cross section of the paranoia going around?
Well... we are sitting in our chairs waiting and wiggling our fingers and let out minds run free... WHAT DO YOU EXPECT?
Deep in the human unconscious is a pervasive need for a logical universe that makes sense. But the real universe is always one step beyond logic.

DragonAgeOrgins's Avatar


DragonAgeOrgins
10.12.2012 , 12:36 PM | #510
This WILL NOT STAND