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Server crash?

First BioWare Post First BioWare Post

Evensong's Avatar


Evensong
10.12.2012 , 12:14 PM | #451
Quote: Originally Posted by Costello View Post
So far 3 updates that tell us nothing.

Can we please get told whats happened and when the game is likely to be back up. As soon as possible tells us nothing, I don't think anyone her believes that you would be able to get them back up and then keep them down for a few more hours.

What would be nice is knowing how much longer its going to be. Though I think for most europeans it will most likely be too late for any planned raids. But it would be nice if its going to be within an hour or 6 or 7 hours till the servers are back up.
If they do not have ETA, it will be hard for them to say how long it's gonna be
Deep in the human unconscious is a pervasive need for a logical universe that makes sense. But the real universe is always one step beyond logic.

Grinstone's Avatar


Grinstone
10.12.2012 , 12:14 PM | #452
Quote: Originally Posted by Costello View Post
So far 3 updates that tell us nothing.

Can we please get told whats happened and when the game is likely to be back up. As soon as possible tells us nothing, I don't think anyone her believes that you would be able to get them back up and then keep them down for a few more hours.

What would be nice is knowing how much longer its going to be. Though I think for most europeans it will most likely be too late for any planned raids. But it would be nice if its going to be within an hour or 6 or 7 hours till the servers are back up.
Don't forget that she's a community manager. She very likely doesn't know any more than she's posting.
If it bleeds it's probably pissed that you shot it.

Ekecheta's Avatar


Ekecheta
10.12.2012 , 12:15 PM | #453
The Jawa's raided the command offices of bio-ware. BW has sent a team of BH's to get the key components back " The Hamster wheel " stay tuned for update

AdeiphoVH's Avatar


AdeiphoVH
10.12.2012 , 12:15 PM | #454
Quote: Originally Posted by Grinstone View Post
Don't forget that she's a community manager. She very likely doesn't know any more than she's posting.
So she knows absolutely nothing, is what you are saying?

cjspoe's Avatar


cjspoe
10.12.2012 , 12:15 PM | #455
There are severe hardware issues, i.e. data communication, cables, relays, etc... between the database and login servers for two entire regions. Big uh oh....wish it was just some game servers because that can be fixed a lot quicker. When there is an issue with the actual database and login servers they keep their mouths shut because it freaks people out & they don't really tell anyone details.

Whenever you want to play SWTOR, your client connects to the login server. Then the login server checks your data in the database which sends all important information back to the login server. Now you get your character list displayed. After selecting a character, the login server guides your client to the correct game server. After you have entered the game, there is a constant communication between your client and our game server which allows you to perform certain actions with your character, but also checks if your client is still working. -------There are severe hardware issues, i.e. data communication, cables, relays, etc... between the database and login servers for two entire regions. Big uh oh....

Evensong's Avatar


Evensong
10.12.2012 , 12:16 PM | #456
Quote: Originally Posted by AdeiphoVH View Post
So she knows absolutely nothing, is what you are saying?
Maybe they actually work on it and not chatting
I am sure they will communicate with us as soon as they have something to communicate.
Deep in the human unconscious is a pervasive need for a logical universe that makes sense. But the real universe is always one step beyond logic.

atduncan's Avatar


atduncan
10.12.2012 , 12:17 PM | #457
Ok, I give up. try later

Carousel_t's Avatar


Carousel_t
10.12.2012 , 12:18 PM | #458
I think it's great they are informing us hourly. I really love that I know when I can go on forums and check the status.

Costello's Avatar


Costello
10.12.2012 , 12:18 PM | #459
Quote: Originally Posted by Evensong View Post
If they do not have ETA, it will be hard for them to say how long it's gonna be
I don't think they can give us it will be up in 10 mins sort of thing. But if all the servers are slag and its not going to be for 6 hours I would rather get told its going to be down for 6 hours than each hour being told they will be up as soon as possible.

MazakMatsura's Avatar


MazakMatsura
10.12.2012 , 12:18 PM | #460
(Pops open another beer)

Have they rolled back their drivers? Are they Running fullscreened windowed mode?

(╯°°)╯︵ ︵ ︵
The Ebon Hawk
Love Ryan Davis 1979-2013