Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Horrific Graphics Bug: Patch 1.4.0b?

STAR WARS: The Old Republic > English > Customer Service
Horrific Graphics Bug: Patch 1.4.0b?
First BioWare Post First BioWare Post

KingVint's Avatar


KingVint
10.06.2012 , 03:41 PM | #1
Hello, I have been having graphics problems after resubscribing to this game a few days ago. Colors, lights, and the minimap will warp across the entire screen, clouding all view.

Images depicting the bug:
http://imgur.com/58UEX
http://imgur.com/KmxiZ

I have run the repair tool multiple times, turned off nameplates, updated drives (no beta drivers were downloaded), performed a clean install, lowered graphics setting to the minimum. Is there anything else I can try? This is my third day back to the game, and I can't even play it :/ If nothing works, will I be refunded my money if I unsubscribe?

Thank you for the help!
-Vint

Beesodd's Avatar


Beesodd
10.06.2012 , 03:48 PM | #2 Click here to go to the next staff post in this thread. Next  
Hi KingVint,

That certainly us a very strange graphical problem. You mention updating your drivers, but it might be worth removing them completely before re-installing. I have had a problem myself where merely updating did not work, and I needed to fully remove the old drivers first.

Does this issue still occur if you toggle to windowed mode? Also, can you please post up a copy of your most recent dxdiag, it may help.

Thanks.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

KingVint's Avatar


KingVint
10.06.2012 , 05:06 PM | #3
Quote: Originally Posted by Beesodd View Post
Hi KingVint,

That certainly us a very strange graphical problem. You mention updating your drivers, but it might be worth removing them completely before re-installing. I have had a problem myself where merely updating did not work, and I needed to fully remove the old drivers first.

Does this issue still occur if you toggle to windowed mode? Also, can you please post up a copy of your most recent dxdiag, it may help.

Thanks.
Thank you for the response, Beesodd:

1.) I removed the video drivers and installed the updated ones provided by Lenovo to no avail.
2.) I tried running the game in windowed mode, but the problem still persists.
3.) Copy of my most recent dxdiag:
Code:
------------------
System Information
------------------
Time of this report: 10/6/2012, 18:57:31
       Machine name: **********
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: LENOVO
       System Model: 2081CTO
               BIOS: Ver 1.00PARTTBL(
          Processor: Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz (2 CPUs), ~2.4GHz
             Memory: 4096MB RAM
Available OS Memory: 3992MB RAM
          Page File: 1699MB used, 6282MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Mobility Radeon HD 3650 
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9591)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_211617AA&REV_00
     Display Memory: 1990 MB
   Dedicated Memory: 249 MB
      Shared Memory: 1740 MB
       Current Mode: 1280 x 800 (32 bit) (60Hz)
       Monitor Name: ThinkPad Display 1280x800
      Monitor Model: unknown
         Monitor Id: LEN4050
        Native Mode: 1280 x 800(p) (60.002Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1052 (English)
     Driver Version: 8.792.5.2000
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/4/2012 23:13:52, 645120 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-D6D1-11CF-0670-1C01BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x9591
          SubSys ID: 0x211617AA
        Revision ID: 0x0000
 Driver Strong Name: oem46.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_M76_PXAI:8.792.5.2000:pci\ven_1002&dev_9591&subsys_211617aa
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Conexant 20561 SmartAudio HD)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_17AA2100&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CHDRT64.sys
         Driver Version: 4.92.0012.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/5/2009 17:58:18, 649216 bytes
            Other Files: 
        Driver Provider: Conexant
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: SPDIF Interface (Conexant 20561 SmartAudio HD)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_17AA2100&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CHDRT64.sys
         Driver Version: 4.92.0012.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/5/2009 17:58:18, 649216 bytes
            Other Files: 
        Driver Provider: Conexant
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Internal Microphone (Conexant 20561 SmartAudio HD)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: CHDRT64.sys
         Driver Version: 4.92.0012.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/5/2009 17:58:18, 649216 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ ThinkPad UltraNav Pointing Device
| Matching Device ID: *ibm0057
| Upper Filters: SynTP
| Service: i8042prt
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 46.7 GB
Total Space: 152.5 GB
File System: NTFS
      Model: ST9160827AS

      Drive: D:
 Free Space: 308.6 GB
Total Space: 715.4 GB
File System: NTFS
      Model: Seagate FreeAgent GoFlex USB Device

      Drive: E:
      Model: Optiarc DVD RW AD-7910S
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_20F317AA&REV_03\3&33FD14CA&0&E4
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_20F017AA&REV_03\3&33FD14CA&0&D1
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_20F417AA&REV_93\3&33FD14CA&0&F0
   Driver: n/a

     Name: ATI Mobility Radeon HD 3650 
Device ID: PCI\VEN_1002&DEV_9591&SUBSYS_211617AA&REV_00\4&7978E04&0&0008
   Driver: n/a

     Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_20F317AA&REV_03\3&33FD14CA&0&E3
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_20F017AA&REV_03\3&33FD14CA&0&D0
   Driver: n/a

     Name: Intel(R) 82567LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10F5&SUBSYS_20EE17AA&REV_03\3&33FD14CA&0&C8
   Driver: n/a

     Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4237&SUBSYS_12118086&REV_00\00216BFFFF9B8E2E00
   Driver: n/a

     Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_20F317AA&REV_03\3&33FD14CA&0&E1
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_20F017AA&REV_03\3&33FD14CA&0&EA
   Driver: n/a

     Name: Ricoh xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_20CB17AA&REV_11\4&1E9DBD12&0&05F0
   Driver: n/a

     Name: Intel(R) Active Management Technology - SOL (COM4)
Device ID: PCI\VEN_8086&DEV_2A47&SUBSYS_20EC17AA&REV_07\3&33FD14CA&0&1B
   Driver: n/a

     Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_20F317AA&REV_03\3&33FD14CA&0&E0
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_20F017AA&REV_03\3&33FD14CA&0&E9
   Driver: n/a

     Name: Ricoh SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_20C917AA&REV_11\4&1E9DBD12&0&03F0
   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_2A44&SUBSYS_20E617AA&REV_07\3&33FD14CA&0&18
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_20F217AA&REV_03\3&33FD14CA&0&D8
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_20F017AA&REV_03\3&33FD14CA&0&E8
   Driver: n/a

     Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_20C717AA&REV_04\4&1E9DBD12&0&01F0
   Driver: n/a

     Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_211517AA&REV_07\3&33FD14CA&0&10
   Driver: n/a

     Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_20F117AA&REV_03\3&33FD14CA&0&D7
   Driver: n/a

     Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_20F917AA&REV_03\3&33FD14CA&0&FB
   Driver: n/a

     Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_20C817AA&REV_21\4&1E9DBD12&0&02F0
   Driver: n/a

     Name: Mobile Intel(R) 4 Series Chipset PCI Express Root Port - 2A41
Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_20E217AA&REV_07\3&33FD14CA&0&08
   Driver: n/a

     Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_20F117AA&REV_03\3&33FD14CA&0&EF
   Driver: n/a

     Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_20F817AA&REV_03\3&33FD14CA&0&FA
   Driver: n/a

     Name: Ricoh Memory Stick Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_20CA17AA&REV_11\4&1E9DBD12&0&04F0
   Driver: n/a

     Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_20E017AA&REV_07\3&33FD14CA&0&00
   Driver: n/a

     Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_20F017AA&REV_03\3&33FD14CA&0&D2
   Driver: n/a

     Name: Intel(R) ICH9M-E LPC Interface Controller - 2917
Device ID: PCI\VEN_8086&DEV_2917&SUBSYS_20F517AA&REV_03\3&33FD14CA&0&F8
   Driver: n/a

     Name: Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Device ID: PCI\VEN_1180&DEV_0476&SUBSYS_20C617AA&REV_BA\4&1E9DBD12&0&00F0
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
Matlab Data Sink,0x00200000,2,0,MatlabDataSink.dll,
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Matlab Data Source,0x00200000,2,0,MatlabDataSource.dll,
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Internal Microphone (Conexant 2,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
,0x00000000,0,0,,
Conexant HD Audio input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
Conexant HD Audio digital out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Conexant 20561 SmartA,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: SPDIF Interface (Conexant 20561 SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Conexant 20561 SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17713
SPDIF Interface (Conexant 20561,0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
Hope this helps!
-Vint

Beesodd's Avatar


Beesodd
10.06.2012 , 05:39 PM | #4 Click here to go to the next staff post in this thread. Next  
Thanks. Nothing jumps out as being too off about that Dxdiag. Well technically your machine is a shade below the minimum requirements, but when it's as close as it is, there's rarely an issue. It may help to close down all other processes when playing, so see if that has any effect.

I notice that the warping seems to be related to another bug that we're seeing where various UI elements will show up on the loading screen (you can see elements of this screen in the Hutta screenshot). I'm curious, does the warping move, or does it just warp and stay static? Does resetting the UI with Ctrl & U make any difference? Also, please try going to the UI manager and trying a different setup.

Also, it may help to download a fresh copy of the drivers directly from AMD, as sometimes the laptop manufacturers' driver packs can have issues. I'm not saying this is the case here, just trying to cover all bases.

Again, thanks.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

KingVint's Avatar


KingVint
10.06.2012 , 05:59 PM | #5
The warping will stay static until I start spamming abilities. Then it will splash color all over the screen. Random lines of color will stay and obscure my view.

Resetting the UI with Control+U worked until I started moving my character around. Then the colors popped back up. That said, I believe the colors are due to the UI itself, because when I changed from the "default" to "retro" UI, there was much less warping and color spam clogging the screen.

While the problem isn't completely resolved, I can now actually see what is going on and play the game I'll see if the patch on the 9th fixes anything. Is there anywhere I can leave comments or rate the support provided? You've been very helpful, and I'd like to show my thanks.

Regards,
-Vint

Beesodd's Avatar


Beesodd
10.06.2012 , 06:23 PM | #6 This is the last staff post in this thread.  
Thanks for the update, and yes please let us know if the issue persists after the next patch.

As for feedback, your post here will suffice and i'd like to thank you for the kind words.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

shefflad's Avatar


shefflad
10.06.2012 , 06:26 PM | #7
Just to say i have weird graphics also not as bad as yours. But seems to happen when using the ui like in skill panel or when i mouse over gear. I get lines and boxes that spread across the screen.I put a bug ticket in for it. My graphic drivers are up to date. Plus i also get missing text from pop up boxes.
PS. Seems to happen after i move zones.

Just found this thread with some pics from another user with the issue i have.

http://www.swtor.com/community/showthread.php?t=541226