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SWTOR keeps crashing HELP ME !!

 
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Beruthien's Avatar


Beruthien
09.30.2012 , 08:53 PM | #11 Click here to go to the next staff post in this thread. Next  
Greetings TheMaoriKinG,

I am sorry to hear that this did not resolve the issue.

Could you please post the content of your client_settings file? This file can be found in the following location:
Code:
C:\Users\%USERNAME%\AppData\Local\SWTOR\swtor\settings
Thank you very much
Beruthien| BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 08:57 PM | #12
Spoiler
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

Beruthien's Avatar


Beruthien
09.30.2012 , 09:00 PM | #13 Click here to go to the next staff post in this thread. Next  
Greetings TheMaoriKinG,

Please change the line D3DFullScreen = true to D3DFullScreen = false in the client_settings file and try to start the game.

If you are able to start the game then you can modify the graphic options from the in-game menu.

If the issue remains please come back to us.

I hope this helps!
Beruthien| BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 09:06 PM | #14
I changed it to false but when I clicked play in the launcher the screen did'nt even minimise it still came up with a black loading screen in fullscreen mode.....
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

Beruthien's Avatar


Beruthien
09.30.2012 , 09:12 PM | #15 Click here to go to the next staff post in this thread. Next  
Greeting TheMaoriKinG,

Could you check what the file is saying after trying to launch the game? Is it still set to 'false' or has it changed back to 'true'?

Thanks!
Beruthien| BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 09:13 PM | #16
Yea its I did double check it before and after I tried to launch the game. Its still on false as we speak.
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

Beruthien's Avatar


Beruthien
09.30.2012 , 09:20 PM | #17 Click here to go to the next staff post in this thread. Next  
Greeting TheMaoriKinG,

This is strange indeed!

Just in case if you have not tried it yet, could you please run the repair function on the launcher to rule out any issues with the client files? To run the repair, please log in on the launcher, select the cog shaped icon and then the repair function.

If you have already run the repair, then I would have to ask you to submit an ticket by emailing support@swtor.com and include the LauncherDiag file.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 09:25 PM | #18
Ill let you in on what I have already done thus far...

Firstly I unninstalled and then reinstalled the game which took 10 hours..

Secondly I ran the repair tool and still nothing had changed.

Thirdly I unninstalled and then reinstalled the game again which took another 10 hours.

Lastly I ran the repair tool again. all the while logging off and restarting the computer throughout the whole process.
This is a really weird issue because 1 day it was fine then the next day it just hit real quick and the game stopped working after the launcher. This is my third day trying to work this out. I'm 100% willing to keep going and trying things as long as your here to guide me haha.
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

Beruthien's Avatar


Beruthien
09.30.2012 , 09:31 PM | #19 This is the last staff post in this thread.  
Greetings TheMaoriKinG,

To be honest I am running out of ideas what might be causing this issue for you.

The reason I would ask that you submit the ticket with your LauncherDiag is that this file contains quite a lot of additional information that could be helpful in determining the cause of this issue.

I am sorry that I am unable to help you resolve this issue, but don't hesitate to come back to us if you have more questions!

Thank you!
Beruthien| BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 09:42 PM | #20
Thanks alot for your help buddy I really appreciate it. Hopefully these other guys will know whats going on. Cya bud have a good one.
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force