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Swtor stopped working

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TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 10:11 AM | #1
On Saterday night 29/09/12 SWTOR stopped working for me. After I click the Play button on the launcher it procedes into the full black loading screen and then after a while of loading it comes up with a messege saying "STAR WARS THE OLD REPUBLIC HAS STOPPED WORKING. WINDOWS WILL CLOSE IT AND TRY AND FIND A SOLUTION TO THE PROBLEM" It does it everytime and I dont know what to do. It never did this until Saterday night save a couple times where all I needed to do was log off the laptop then back on and it would work. Ive uninstalled the game and reinstalled it twice which took about 10 hours each time! I have also ran the repair tool twice! Nothing seems to be working please help. Its being working fine for 22 days but now its not. I did delete a few things in the SWTOR folders but all it was only the notepad logs nothing that the game needed to work. That was right before I started having this issue. Please help me someone!
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

deepfriedninja's Avatar


deepfriedninja
09.30.2012 , 10:12 AM | #2
Try repairing?

Laevena's Avatar


Laevena
09.30.2012 , 10:23 AM | #3 Click here to go to the next staff post in this thread. Next  
Hi TheMaoriKinG,

I'm sorry to hear you are having troubles with the game. Can you please provide us with your most recent launcher logs? This will help us investigating this issue.

In a default installation these files can be found here:
  • 64bit: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
  • 32bit: C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
Example file name: launcher_20120922.Log

Please copy paste the information at the end of your message, inbetween the [SPOILER][/SPOILER] tags.

Thank you.
Laevena | BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 10:33 AM | #4
Hey Ninja I have already tried repairing twice and it doesn't work.
It won't let me paste my logs??
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

Laevena's Avatar


Laevena
09.30.2012 , 10:42 AM | #5 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by TheMaoriKinG View Post
It won't let me paste my logs??
If the logs are too long for one post you can post them in two separate posts. Or are you receiving an error message?
Laevena | BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 10:43 AM | #6
Hey Laevena it won't let me paste my logs. Even between the . Am I doing something wrong??
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

Laevena's Avatar


Laevena
09.30.2012 , 10:45 AM | #7 Click here to go to the next staff post in this thread. Next  
That is weird. Please try copy pasting the log without the spoiler tags, we can easily fix this after.
Laevena | BioWare Customer Service Forum Support

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 10:46 AM | #8
Sorry I was doing it wrong here is log number 1:
Spoiler
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 10:47 AM | #9
Log number 2:
Spoiler
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force

TheMaoriKinG's Avatar


TheMaoriKinG
09.30.2012 , 10:53 AM | #10
Logs 1 and 2 where in the first "log" folder. C:\Program Files\EA\Star Wars-The Old Republic\logs

I have no idea what these logs are but I will throw them in anyway. C:\Program Files\EA\Star Wars-The Old Republic\swtor\retailclient\swtor\logs
Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler
There is no emotion, there is peace
There is no ignorance, there is knowledge
There is no passion, there is serenity
There is no death, there is the force