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A reply from BW regarding servers

STAR WARS: The Old Republic > English > Server Forums > Master Dar'Nala
A reply from BW regarding servers
 

Cheezfriend's Avatar


Cheezfriend
09.18.2012 , 06:45 PM | #1
Hey all, I've raised a few issues with BW regarding lack of communication and our concerns with the APAC servers. I was happy to get a more personalized email back from them after not being satisfied with the protocol droids response. With have got their attention we just need to keep pushing it! See e email below and use the suggestions forum to voice your concerns!

Dear Xxxx

I would like to apologize for the inconvenience and upset caused by your issue regarding the Asia Pacific server population.

I understand where you are coming from, and your ideas and impressions are greatly appreciated, however, in order for our development team see your feedback and suggestion regarding Asia Pacific servers, I recommend that you post your ideas and impressions in the Suggestion Box. Please be informed that our developers may not post on your thread or reply on your post, I can assure you that they do read the forums in a regular basis. I suggest that you ask other players in your server to post in the forums as well.

Please note that we are not able to provide an assistance to feedbacks and suggestions, thus we are ensuring that our customers's ideas are seen by the right people, which is our developers, by informing players on where to post them.

You can post your suggestions and feedbacks by visiting the following link:

http://www.swtor.com/community/forumdisplay.php?f=349

Thank you again for letting us know about your concern.

Should you need further assistance with this matter or any other concerns you may encounter while playing, please do not hesitate to let us know.

Regards,

Xxxxx
Star Wars ™: The Old Republic™ Customer Service

Now you can invite your friends to try out Star Wars: The Old Republic for free. Visit www.swtor.com/info/friends for more information, and help them get started today!

orpheus's Avatar


orpheus
09.19.2012 , 03:51 PM | #2
well it's a start

cuttothechase's Avatar


cuttothechase
09.19.2012 , 07:04 PM | #3
Nice work chippy

iheartnyc's Avatar


iheartnyc
09.19.2012 , 08:33 PM | #4
Quote: Originally Posted by Cheezfriend View Post
Dear Xxxx

I would like to apologize for the inconvenience and upset caused by your issue regarding the Asia Pacific server population.

I understand where you are coming from, and your ideas and impressions are greatly appreciated, however, in order for our development team see your feedback and suggestion regarding Asia Pacific servers, I recommend that you post your ideas and impressions in the Suggestion Box. Please be informed that our developers may not post on your thread or reply on your post, I can assure you that they do read the forums in a regular basis. I suggest that you ask other players in your server to post in the forums as well.

Please note that we are not able to provide an assistance to feedbacks and suggestions, thus we are ensuring that our customers's ideas are seen by the right people, which is our developers, by informing players on where to post them.

You can post your suggestions and feedbacks by visiting the following link:

http://www.swtor.com/community/forumdisplay.php?f=349

Thank you again for letting us know about your concern.

Should you need further assistance with this matter or any other concerns you may encounter while playing, please do not hesitate to let us know.

Regards,

Xxxxx
Star Wars ™: The Old Republic™ Customer Service

Now you can invite your friends to try out Star Wars: The Old Republic for free. Visit www.swtor.com/info/friends for more information, and help them get started today!
**** THAT. I appreciate the initiative you're taking on this Chippy, but this response is utter bull.

We have been posting on the general forums/suggestion box for what seems like all summer long. I remember I started calling for server merges/transfers from APAC at the beginning of summer.

As recently as two weeks ago I got a friend of mine to start playing SWTOR as a paying Digitial Deluxe subscriber, hoping that the servers would merge by the time my friend was "*** I quit." Well he quit already.

Bioware's responses all summer long have been: "we hear you but ain't going to do ****."

Cheezfriend's Avatar


Cheezfriend
09.19.2012 , 11:01 PM | #5
Mylord (lol that sounds so formal)

Ive got a few more rsponses from BW... will update my consolidation of posts thread which is here
http://www.swtor.com/community/showthread.php?t=534412 with what BW CS has told me.

feel free to dig up more threads and I will add them. Ive only highlighted recent concerns.

Themistaa's Avatar


Themistaa
09.21.2012 , 07:20 AM | #6
I endorse this message.

Meds.
Takyourmeds <Core>