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Ticket closed without any message?

STAR WARS: The Old Republic > English > Customer Service
Ticket closed without any message?

Savro's Avatar


Savro
09.17.2012 , 10:45 AM | #1
I had a ticket (#6435898) Now it changed the status to "closed" and at the end there is:
09/17/2012 - SWTOR CSR:

and nothing more. I was waiting for an answer and the answer text is missing... maybe for a technical problem, but is eems like it is simply closed without the answer text...

Savro's Avatar


Savro
09.17.2012 , 11:02 AM | #2
Yesterday i was "live" contacted by CS about this ticket but he didn't close the ticket, it simply locked it because he was not able to answer my question.