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Trooper Battlemaster helmet deformed

STAR WARS: The Old Republic > English > Customer Service
Trooper Battlemaster helmet deformed
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ReclaimerDonar's Avatar


ReclaimerDonar
06.19.2012 , 03:41 PM | #1
Hello guys,

ever since i bought bm helmet it suddenly deforms when i enter combat stance. When iam in no-combat stance its fine. Other players see the helmet fine even if iam inc combat, but for me its bugged. Any ideas why?

Here is a screenshor http://imgupload.sk/images/9/j/9jatnjbmbems9we74qln.jpg

Beruthien's Avatar


Beruthien
06.19.2012 , 03:49 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings ReclaimerDonar,

We are aware of some issues with certain headgear, but this one looks like a new one for me!

Could you please send in an in-game bug report regarding this and include the link to the screenshot.

Thank you!
Beruthien| BioWare Customer Service – Forum Support

ReclaimerDonar's Avatar


ReclaimerDonar
06.21.2012 , 06:23 AM | #3
Any word about fix? I send cs report yesterday and i got no response.

Cerimon's Avatar


Cerimon
06.21.2012 , 09:06 AM | #4 Click here to go to the next staff post in this thread. Next  
Greetings ReclaimerDonar,

While we will not respond to a bug report except to acknowledge receipt, please be assured that we will investigate all bugs reported to us.

Please monitor the following patch notes page for any available updates on this issue: http://www.swtor.com/patchnotes

Thank you for playing Star Wars: The Old Republic

Cerimon | BioWare Customer Service - Forum Support

ReclaimerDonar's Avatar


ReclaimerDonar
06.21.2012 , 11:42 AM | #5
Ok, thank you.

Javaans's Avatar


Javaans
09.16.2012 , 04:38 AM | #6
This glitch it still at same place, do you will fix it, or forget about it?

warriorcat's Avatar


warriorcat
09.16.2012 , 06:53 AM | #7
Quote: Originally Posted by Javaans View Post
This glitch it still at same place, do you will fix it, or forget about it?
really wow! i never encountered this on my trooper... and i saw in a patch notes that some head gear was fixed a while back ...
Aim the rockets at Tomb of Freedom Nadd!
Level 50's Darkri/Zeraya//Jess'e char slots used 11/12
level 55 Raffes

Javaans's Avatar


Javaans
09.17.2012 , 08:58 AM | #8
really? So sorry, but i have glitch like before. On Medic helmet

Cerimon's Avatar


Cerimon
09.17.2012 , 09:36 AM | #9 This is the last staff post in this thread.  
Greetings Javaans,

Please report this bug from within the game by clicking on the ? icon at the top of your screen or by typing ctrl+/ and creating a bug ticket.
To create a bug ticket you should select the following options once you’ve opened the Help Center:
Click on Request Help – then click on Create Ticket. On the pop-up that appears, please select the Bug Report Category.
Please note that this category should only be used to report bugs and not to report a serious problem that is stopping you from progressing in the game.

In order for us to be able to identify the issue causing the bug we would ask for you to provide as much of the following relevant information as possible in the text box:
  • Client language (i.e. French/German/English)
  • Server (i.e. Cosmic Turbine / Darth Malak)
  • Planet/Area Name (Taris/ Nar Shaddaa)
  • Coordinates (e.g. X: 23 Y: -175 Z: 200, you can get these by mousing over the arrow representing your character on the minimap)
  • Character Name and Account Handle (Camaron, Camaronepixxx)
  • Character Level / Class / Advanced class (Level 14, Sith Warrior, Juggernaut)
  • Mission Name ( Gree: Hydro Supply)
  • Mission stage (the mission text for the step you are currently on)
  • Active Companion (Vette)
  • Detailed description of the bug.
Once you’ve provided all the information that you consider applicable, please click on Create Ticket.
You’ll be provided with some related information on known bugs from the Help Center,
if you don’t see the issue you are reporting there, please click on Submit Ticket again to confirm your report.

You can also report bugs via email to support@swtor.com – and you can include a screenshot (if applicable) with your mail.
For email reports we ask that you provide the same level of detail as outlined above.

While we will not respond to a bug report except to acknowledge receipt, please be assured that we will investigate all bugs reported to us.

Thank you for playing Star Wars: The Old Republic

Cerimon | BioWare Customer Service - Forum Support