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Warzone not loading BUG

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Givemedanger's Avatar


Givemedanger
09.14.2012 , 08:18 PM | #1
I often get this bug and this is how my screen looks like. I've been told i am in the warzone but i see only this and have to leave the game via alt+F4.

http://imageshack.us/photo/my-images...082421101.jpg/

Beruthien's Avatar


Beruthien
09.14.2012 , 08:20 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Givemedanger,

Could you please try running the repair process to see if this helps with the issue? To run the repair, please log in on the launcher, select the cog shaped icon and then the repair function.

Please come back to us if the issue remains after this.

Thank you!
Beruthien| BioWare Customer Service Forum Support

Givemedanger's Avatar


Givemedanger
09.15.2012 , 06:02 PM | #3
I've done it and it happened again just now. Very annoying!

Beruthien's Avatar


Beruthien
09.15.2012 , 07:01 PM | #4 Click here to go to the next staff post in this thread. Next  
Greetings Givemedanger,

Please try removing and re-adding firewall and antivirus exceptions for SWTOR.exe and Launcher.exe to see if this helps with the issue. Also please ensure that the required ports are opened on your router.

If you are using a wireless connection, please check if the issue occurs if you use a wired connection.

Please come back to us if the issue remains.

I hope this helps!
Beruthien| BioWare Customer Service Forum Support

Givemedanger's Avatar


Givemedanger
09.15.2012 , 07:36 PM | #5
My windows firewall is turned off and i don't use any antivirus.

I'm using cable.

Beruthien's Avatar


Beruthien
09.15.2012 , 07:45 PM | #6 This is the last staff post in this thread.  
Greetings Givemedanger,

In this situation would ask that you submit a ticket by emailing support@swtor.com so our Technical team can investigate the issue further.

When sending the email please attach your LauncherDiag.

Please don't hesitate to come back to us if you have any other issues or questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support

Givemedanger's Avatar


Givemedanger
09.15.2012 , 07:52 PM | #7
Email sent.