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The login server is currently unavailable

STAR WARS: The Old Republic > English > Customer Service
The login server is currently unavailable
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Gunsteinson's Avatar


Gunsteinson
09.15.2012 , 12:19 AM | #61
It was Davloc post that a found my info.

STAR WARS: The Old Republic> English> Customer Service
Slow Launcher start and ESET Smart Security 5.0? Look here!
To fall and die amongst those fighting in the front is a beautiful thing for a brave man who is doing battle on behalf of his country.

Gunsteinson's Avatar


Gunsteinson
09.15.2012 , 12:57 AM | #62
I have a new problem now. I can login now, but instead of my characters screen a get a blank server screen with no servers ?. And when a go back and unset swtor on ESET a cant login again. It seems to be a problem there ?.
To fall and die amongst those fighting in the front is a beautiful thing for a brave man who is doing battle on behalf of his country.

Laevena's Avatar


Laevena
09.15.2012 , 01:13 AM | #63 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by Gunsteinson View Post
I have a new problem now. I can login now, but instead of my characters screen a get a blank server screen with no servers ?. And when a go back and unset swtor on ESET a cant login again. It seems to be a problem there ?.
I replied to your other message here
Laevena | BioWare Customer Service Forum Support

Szopu's Avatar


Szopu
09.16.2012 , 11:27 AM | #64
Here we go again today with exactly the same problems. My ISP is claiming the issue is not on their side.

MasterJacer's Avatar


MasterJacer
09.16.2012 , 04:34 PM | #65
This may help you guys. BW may be talking about some ISP stuff, but this method always works for me:

1. Go to SWTOR file
2. Delete the Patch folder, the launcher, and patcher.version
3. Go to swtor.com/download and do the quick download process (only takes 2 minutes max)
4. Play the game!
Yttrunchach: Sniper - The Ebon Hawk - <Nemesis>

Queltessa's Avatar


Queltessa
09.17.2012 , 01:15 AM | #66
Same problem here i get the login screen but says login SERVICE unavailable:
C:\>pathping -n launchpad.swtor.com

Trace route to launchpad.swtor.biowareonline.net [159.153.72.198]
over a maksimum of 30 hop:
0 192.168.0.10
1 10.17.0.1
2 10.250.1.97
3 62.242.178.245
4 83.88.21.81
5 195.215.109.2
6 213.155.135.178
7 213.155.130.100
8 80.91.254.217
9 80.91.249.134
10 80.239.192.78
11 159.153.72.42
12 159.153.72.198

Beregner statistik i 300 sekunder...
Source to here This node/This link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Adresse
0 192.168.0.10
0/ 100 = 0% |
1 7ms 0/ 100 = 0% 0/ 100 = 0% 10.17.0.1
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 10.250.1.97
0/ 100 = 0% |
3 7ms 0/ 100 = 0% 0/ 100 = 0% 62.242.178.245
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% 83.88.21.81
0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% 195.215.109.2
0/ 100 = 0% |
6 23ms 0/ 100 = 0% 0/ 100 = 0% 213.155.135.178
0/ 100 = 0% |
7 38ms 0/ 100 = 0% 0/ 100 = 0% 213.155.130.100
0/ 100 = 0% |
8 43ms 0/ 100 = 0% 0/ 100 = 0% 80.91.254.217
0/ 100 = 0% |
9 47ms 0/ 100 = 0% 0/ 100 = 0% 80.91.249.134
0/ 100 = 0% |
10 47ms 0/ 100 = 0% 0/ 100 = 0% 80.239.192.78
0/ 100 = 0% |
11 48ms 0/ 100 = 0% 0/ 100 = 0% 159.153.72.42
0/ 100 = 0% |
12 46ms 0/ 100 = 0% 0/ 100 = 0% 159.153.72.198

Trace completed.

Queltessa

Cerimon's Avatar


Cerimon
09.17.2012 , 01:27 AM | #67 This is the last staff post in this thread.  
Greetings Queltessa,

You are getting 100% packet loss once your connection leaves your house. Please contact your internet provider for further assistance regarding this issue.

Please let us know what happens.

Cerimon | BioWare Customer Service - Forum Support