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Trying To run With Windows XP Mode

STAR WARS: The Old Republic > English > Customer Service
Trying To run With Windows XP Mode
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Getius's Avatar


Getius
09.08.2012 , 01:46 PM | #1
I'm trying to run the game with Windows 7 Professional XP mode and when I tsrat the game I get the C7 error,

Any help would be greatly appreictaed.
You've taken your first step into a larger world. Obi Wan Kenobi

Beruthien's Avatar


Beruthien
09.08.2012 , 01:49 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Getius,

Could you please post your DxDiag so we would be in a better position to assist you? When posting the DxDiag please paste it within the [SPOILER][/SPOILER] tags.

Thank you.
Beruthien| BioWare Customer Service – Forum Support

Getius's Avatar


Getius
09.08.2012 , 02:00 PM | #3
Spoiler

Edited to include Spoiler tags – CS forums team.
You've taken your first step into a larger world. Obi Wan Kenobi

Beruthien's Avatar


Beruthien
09.08.2012 , 02:09 PM | #4 Click here to go to the next staff post in this thread. Next  
Greetings Getius,

Based on your DxDiag it would appear that your graphic card drivers are not properly installed.

Please head over to your graphics card manufacturer’s website and download and install the latest drivers.

Please come back to us if the issue remains after this.

I hope this helps!
Beruthien| BioWare Customer Service – Forum Support

Laiham's Avatar


Laiham
09.08.2012 , 02:13 PM | #5
plus, if you're talking about compatibility mode, make sure it's set to XP service pack 3 and not just XP

Getius's Avatar


Getius
09.08.2012 , 02:22 PM | #6
i tried to update the drivers and was unable to update. the drivers for xp mode are virtual drivers.
You've taken your first step into a larger world. Obi Wan Kenobi

Beruthien's Avatar


Beruthien
09.08.2012 , 02:32 PM | #7 This is the last staff post in this thread.  
Greetings Getius,

I am sorry, I seem to have misunderstood what you were trying to do and read your DxDiag a bit incorrectly.

Unfortunately running the game on a Virtual Machine is not something we offer support for. The error code 7 indicates a compatibility issue with between the game and computer. When this occurs on a normal computer it generally means issues with driver or that the computer is below minimum specifications.

Please come back to us if you have any further questions.

Thank you.
Beruthien| BioWare Customer Service – Forum Support