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ETA on fixing class bugs?

First BioWare Post First BioWare Post

Aunara's Avatar


Aunara
09.07.2012 , 12:02 PM | #1
With nearly half of the class story lines broken with the recent patch, when can we expect a patch Bioware? Why hasn't there been a hotfix to restore game play to your customers?

Class Missions

Bounty Hunter: Number One With A Bullet: The loading screen text does not update as intended. This does not affect the character's game progress, and the mission's completion is valid.

Imperial Agent: Hostile Takeover: When using the "Droid Disguise" to infiltrate the VerveGen Corporation, characters will become completely invisible.

Jedi Consular: Crisis Situation: This mission does not complete as intended and remains in the Mission Log after completing the final step to speak to Lord Teral. The next mission ("The Summit") will be granted, and players are able continue with Class story progression.

Jedi Consular: Deep Cradle, Dark Heart: The mission is unable to be completed due to being unable to enter the phase on the step "Enter the Dark Heart".

Sith Inquisitor: At the Foot of the Colossus: The mission does not update as intended when the door is opened on the step "Open the Reliquary Door" and is unable to be completed.

Sith Inquisitor: Conflagration: The conversation with Darth Thanton does not begin as intended and cannot be triggered, thus preventing the mission's completion.

Trooper: Objective A-77: The mission does not progress as intended once all enemies are defeated on the step "Capture the Command Center" and cannot be completed.

Trooper: Operation Talon: During the step "Locate the Heads of State," players will see the error "You are not eligible for the conversation" and be unable to complete the mission.

Trooper: The Ambush: This mission does not complete as intended and remains in the Mission Log after completing the final step to speak to Mirru. The next mission ("Mannet Point") will be granted, and players are able continue with Class story progression.

AllisonBerryman's Avatar


AllisonBerryman
09.07.2012 , 12:25 PM | #2 Click here to go to the next staff post in this thread. Next  
Fixing these recently-introduced class mission issues is a very high priority for us. We are actively working on fixes for them and will deploy them as soon as we're able. We'll have more information about the fixes as we prepare them and will let you know when more info is available.

MasterBLASTERpl's Avatar


MasterBLASTERpl
09.07.2012 , 12:43 PM | #3
Can you at least give us some numbers? Like "we are talking about hours/days/week". Realy frustrating is lack of any solid feedback about problem not those bugs. When my train get delayed i get free cup of hot tea, it's nothing but at least I know there is someone who pay attetion and I'm not being kept in the dark only with response like "we are working on it"

I thought those are some basis about PR and damage control in situations like this.

Padshar's Avatar


Padshar
09.07.2012 , 01:36 PM | #4
Quote: Originally Posted by AllisonBerryman View Post
Fixing these recently-introduced class mission issues is a very high priority for us. We are actively working on fixes for them and will deploy them as soon as we're able. We'll have more information about the fixes as we prepare them and will let you know when more info is available.

I find it hard to believe this above statement. My Mercenary has been bugged since he hit 50 the first or second month of launch. The log in screen still says he needs to complete his class quest even though he has. I submitted a bug about this a LONG LONG time ago and was basically told to wait for it to be fixed. 9+ months later and it still isnt.. Dont say it's a "high" priority when obviously it's not.

Server: Prophecy of the Five

cynwyna's Avatar


cynwyna
09.07.2012 , 02:10 PM | #5
Quote: Originally Posted by AllisonBerryman View Post
Fixing these recently-introduced class mission issues is a very high priority for us. We are actively working on fixes for them and will deploy them as soon as we're able. We'll have more information about the fixes as we prepare them and will let you know when more info is available.
Yes I agree with the other posters. I played LOTRO for 4 years and if this happened there, they would have done either a Hot Fix right a way or they may even had re=started the servers when It started to happen. They did not leave everyone unable to advance their characture for what no doubt will be weeks.

Spitoc's Avatar


Spitoc
09.07.2012 , 02:38 PM | #6
Was enjoying my SI, but getting stuck on "At the Foot of the Colossus completely halts my progress.
I ALWAYS get my mark, and I'm coming for you!
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DarthVitrial's Avatar


DarthVitrial
09.07.2012 , 02:58 PM | #7
Considering how severe these issues are, is there any chance those of us affected by them will be compensated at all? (A free week of playtime, Cartel Coins, something?)

Urael's Avatar


Urael
09.07.2012 , 03:03 PM | #8
Quote: Originally Posted by DarthVitrial View Post
Considering how severe these issues are, is there any chance those of us affected by them will be compensated at all? (A free week of playtime, Cartel Coins, something?)
You do realize that they will prolly not give anything in compensation for the fact that the service wasn't interupted. You could still play the game (make an alt) so you were given the service you payed for: "Access to the Game".

Would I be angry if I really wanted to work on one of the effected classes. Darn right. But, I wouldn't expect anything because I wouldn't have any legal leg to stand on.

Now would it be good PR for BW to offer something you suggested? Of course. Let's hope they do something as a sign of good faith given that their PR really seems to be tanking at this time.

Skallgrimson's Avatar


Skallgrimson
09.07.2012 , 04:04 PM | #9
/sigh Just got stopped dead due to the Conflagration bug. OMW to my 6th 50. Other two alts are out of "rested" so they are chilling on their respective ships.

So far I have been stuck, waiting for a patch to come soon(tm), on Trooper, Consular, Bounty Hunter and now Inquisitor.

You know, I'm really trying to keep my chin up about this game. Constantly defending it to my gamer pals. It's getting harder and harder...

I mean I'm the guy this game is built for. Primarily solo player who is an Altaholic. When I can't progress I start looking at other games.

/In before "So go run a HMFP or WZ." (I do those things on my main but enjoy the "Story" aspect of this game the most) Isn't "Story" what they were emphasizing???
Do not seek to follow in the footsteps of the wise... seek what they sought. -Basho
Captain Egil Skallgrimson, SWG Veteran, /secretsmugglerhandshake
Owner/Operator of The Jester's Mask, Einjeriar

TheBBP's Avatar


TheBBP
09.07.2012 , 04:07 PM | #10
When folks ask a question and it goes unanswered they whine about being ignored. When it does get answered by they who use the official yellow text, they tend to get railed for their answer.

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