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Three Days And No Response

First BioWare Post First BioWare Post

Getius's Avatar

09.04.2012 , 05:21 PM | #1
Three days ago I was told in another thread by CS that I should e-mail my Launcher Duiag file to support but I have yet to get a response. Question is why are things taking so long and will I ever get a response?
You've taken your first step into a larger world. Obi Wan Kenobi

Hawath's Avatar

09.04.2012 , 05:27 PM | #2 This is the last staff post in this thread.  
Greetings Getius,

Please accept our apologies for the delay. We are currently working on a larger amount of tickets than usual.

I checked and your request is still opened for treatment, as soon as our Technical team works their way to your ticket in the queue, they will be in touch.

Do not hesitate to let us know if you have any other queries, and thank you for your interest in Star Wars: The Old Republic

Hawath | BioWare Customer Service - Forum Support