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Denied Name Change

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Unforgiven_Sins's Avatar


Unforgiven_Sins
08.25.2012 , 07:57 PM | #1
Hello, I transferred from Veeboo Lunx to Drooga's Pleasure Barge, and my character name was taken. Recently I checked if it was taken, and to my surprise it was available again. I put in a ticket, and waited two days to be denied a name change when I've had a few guildies have the same thing happen, and they got their name change with no questions asked.

Mandiaru's Avatar


Mandiaru
08.25.2012 , 08:24 PM | #2 This is the last staff post in this thread.  
Greetings Unforgiven_Sins,

Unfortunately this is not an issue I can assist with via the forums.

However, based on the fact that we investigate and handle every case individually, two superficially similar requests may get varying responses.

That being said I unfortunately cannot undo the decision of denying your request. You are nevertheless of course still welcome to contact us via the in-game ticket system should you be unhappy with the result of your query and we will be more than happy to look into it again. However, I cannot promise that the outcome will be to your complete satisfaction.

Thank you for your understanding and please let me know if there is anything else I can assist you with in the meantime.
Mandiaru | BioWare Customer Service Forum Support