A Message from the Community Manager

How long did they need to leave it Sticky'd for?

The tears taste delicious.

Considering that it was supposed to be the "new and improved" communication thread, forever. It`s not like 5 stickies are a lot of space for badly moderated Boards.

It is obvious they answered ALL the questions asked in this thread and we no longer need it.

I mean... didn`t we get enough silence action already? Time to unleash the power of Unsticky!

I would like to add that the last time they talked about improved improved communication it ended when they removed their stickied thread. Hmm I wonder...

Don`t worry.. we`ll get Improved improved improved communication within a month`s time. With more silence action and unstickies.

What makes me laugh is we get a report on what the devs have been saying each week. Even though we already have the dev tracker feature.

And yet they remove the weekly Q&A. Which even though was awful, was still far more usefull than two dev trackers.

What makes me laugh is anyone who has ever paid attention to a community team or manager or what they say on any MMO.

New and improved improved improved communication sticky thread coming .......

..... wait for it .....

Soon!!(™)

I started playing during the head-start, and the guild I was an officer in disbanded when pretty much everyone got fed up with EV and I as a tank got tired of the game's tanking mechanics (which you have since adjusted/buffed). I returned to the game about a month ago, and leveled a new Character to 50, found a guild, etc.

My experience is damaged by the ratio of Good News vs. Complaint Posts. In other games, WoW, SWG, etc, the communication and the "carrot" as it were was strong, and they'd continuously put the carrot out of what was coming next. Getting two of the same pets only with different colors, this seems very rushed and "whatever just give them something." The event was the same way, I completed the scavenger hunt, only to... what? Nothing. No cut scene, no battle, nothing epic. Here have a pet, you're done. Really?

That was what people waited months for?

I have tried to extremely hard to stay positive and become a supporter of your product here, I even invited one of my employees to play the game and bought them a copy. I'm doing my best, as a fan, to be supportive, but the Producer of the game needs to stop putting you community managers out front with empty apologies and nothing substantial to offer us. How do you respond to the fact that the community was promised "monthly content updates" and that simply has not happened?

We need more than a canned "we're going to try harder in the future" line. Do or do not, there is no try.

I don't expect the world, but I would like to see this game MANAGED with some class, and some sense of what good PR is and bad PR is and not have the feeling that even the Producers have no idea what they're going to be allowed to do. This is every reason why a great company like BioWare shouldn't be sold to EA where everything that it stood for as a quality game producer can be ripped out and replaced with classic EA solutions that some Exec Producer feels are easier to scale.

Please... get things back on track.

"Hey, let's just unsticky the post, that way people will forget it ever existed and we can go back to being blissfully ignorant, just like before"
"Good idea" *click" "It'll be gone by morning"
*crickets.....*

Seriously - ignoring our questions doesn't make them go away, i know you might they will, but they won't.

tbh honest - even though i agree with you for the most part, i disagree that all MMO's are like this - the guys at Turbine have an awesome forum presence - from the community managers even to the devs, whom all regularly post on the forums.
Ok, they don't do everything immediately, but they do listen.

If BW are are going to copy Turbines route of a F2P model, they are going to have buck their ideas up a wee bit.