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It wont let me log in please help!!!

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
It wont let me log in please help!!!
First BioWare Post First BioWare Post

jarsenal's Avatar

08.15.2012 , 05:10 PM | #1
Ive been dying to play this game, massive fan of the first 2, spent a bunch of money to install windows on my mac to play, and now i'm stuck. It worked the first time I logged in and then it said that "the log in option is not available..."
I would really appreciate help, ive been trying to play for 6 months and have been paying for it all without any game time!

Bronholz's Avatar

08.15.2012 , 05:12 PM | #2 This is the last staff post in this thread.  
Greetings jarsenal,

To help us investigate the issue please post up a copy of your most recent launcher logs within spoiler tags("[spoiler][/spoiler])

You can find your launcher logs at one of these default locations:
  • For 32 bit Operating Systems - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
  • For 64 bit Operating Systems - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
Launcher logs look like this: “launcher_112610.txt

If the log is too large to fit, please post the bottom section as this is the most recent and most relevant.

Thanks for your patience.
Bronholz | BioWare Customer Service – Forum Support