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Ticket problem

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Aluvard's Avatar


Aluvard
08.14.2012 , 10:54 AM | #1
Hello

Around 2-3 days ago i send a ticket (6187398) about bugged mission from bonus series on hoth.
Main problem is that i can't obtain that quest from questgiver; when i start talk to him suddenly I see sky and talk crash.
I get typical copy&paste response - best solution was try to reset quest ??
Did anyone read my ticket or send response without reading??

Beesodd's Avatar


Beesodd
08.14.2012 , 11:40 AM | #2 Click here to go to the next staff post in this thread. Next  
Hi Aluvard,

Perhaps the agent that you talked to was under the impression that you had a preceeding step to that mission that was resettable? Anyway, i'm sorry for the poor experience you had.

Have you tried running the repair function on the launcher? You can do so by clicking the cog icon after logging in.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Aluvard's Avatar


Aluvard
08.15.2012 , 04:05 PM | #3
Hi
Today when i log into game everything works perfectly and that quest was able to obtain.
Thanks for help

Beesodd's Avatar


Beesodd
08.15.2012 , 04:08 PM | #4 This is the last staff post in this thread.  
Thanks for the update. Enjoy the game.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.