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Friend Trial problem

First BioWare Post First BioWare Post

Martinic's Avatar

08.13.2012 , 02:19 PM | #1
I'm currently trying to refer a friend but he doesn't receve the e-mail. I've tried 3 times with 3 diffrent e-mails but nothing. Spam folder is empty too.

Laevena's Avatar

08.13.2012 , 03:10 PM | #2 This is the last staff post in this thread.  
Hello Martinic,

This issue might be caused if your friends have an Origin account associated with these email addresses that have opted out of Marketing Emails.

Please get your friend to do the following:
  • Log into with his Origin or EA Account Email address
  • Click on the own Username in the upper right corner on the screen
  • Now select “Contact Preferences”
  • Tick the box “Contact me about EA´s products, news, events and promotions.
You will need to contact our support team to get them to reset the invite so you can send it again.

Thanks for your patience.
Laevena | BioWare Customer Service – Forum Support