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An Appeal to Bioware Regarding Operations Difficulty and Design

STAR WARS: The Old Republic > English > Flashpoints, Operations, and Heroic Missions
An Appeal to Bioware Regarding Operations Difficulty and Design

jingadingdangdo's Avatar


jingadingdangdo
02.24.2012 , 02:45 PM | #131
I'd actually like to add one point to my original list and that is character transfers to the public test server. The test server as a testing environment is close to meaningless in it's current state because no one can really test anything.

Players will always be the best testers, particularly in volume. Please add this feature before 1.2 is pushed to the PTS so we can ensure this patch is delivered as smoothly as possible.
Jinga - Raid Leader of <Retribution>

16 man - World 5th clear of EC Hard Mode. World ranked 6th overall.
Seeking exceptional applicants, apply now at retribution-guild.net

rkopczak's Avatar


rkopczak
02.25.2012 , 02:17 AM | #132
totally agree, new operation needs to be tested by players before goes live,
For Hope, for Freedom, For the Republic!

Woden's Avatar


Woden
02.29.2012 , 01:06 AM | #133
Quote:
This is probably one of the worst aspects of SW:TOR. Response times are the worst I have seen in an MMO with the possible exception of Funcom games. Solutions are rarely found for any problem submitted and the vast bulk of the time you simply receive a generic template reply which indicates that they cannot assist you with your problem but that it has been forwarded on to the appropriate department so that it does not occur in future. With the number of bugs present in the game since release this kind of customer service is entirely inadequate and unacceptable.
Nice post overall, this I wanted to comment on. I remember BioWare hiring people through EA jobs for at home customer service in game, and I honestly feel that the low quality is due to this. But I hope at least that regardless of who responds to us the reports are being dealt with and that 1.2 truly has as much bug fixes and updates that has been mentioned and they continue to retool the game to how the community reacts. They're doing it, and ahead of the curve for the most part. Their goal I believe was for more story so if they can get the endgame in the right place I will stay here for a long time. I also feel that there are not enough people in PTR, or possibly even aware of it.
Live or die, decide quickly!

Fu-bear's Avatar


Fu-bear
02.29.2012 , 07:22 AM | #134
I agree with the OP on the whole.

I'm from a guild that runs casually but regularly. Raiding is the main event of the week for us and its been this way for years in WOW.

I want to add something that bugs me regarding raiding at current - group set up.

I expect to run with the same group each week in the same roles. Tank numbers pee me off at the moment. Current content (even 16 man) needs 1 tank mainly - with some encounters requiring 2 and some none. Its ridiculous. How can I have a standard group with the encounters varying so much?

I would like fights to be designed around a 2 tank, 3 healer, 3 DPS (or whatever) group every single time. Ok - the odd execption is allowed but most fights should have a mechanic in them to engage and challenge each role.

This is especially bad atm where we do not have Dual Spec. A tank or healer can't just swap spec and be something else... you are asking them to run as a crap DPS with tank/heal talents. But Dual spec is certainly not the answer: tanks prefer to tank, healers prefer to heal.

Taking tanking as an example (as I am one) i think BW really need to think about 2 tank roles in their encounters. If one tank is on the boss, they need to ask 'OK, what is the other tank doing?'

They can be tanking an add(s), waiting to taunt off due to a debuff, taunting the boss for a big spike in damage or even running into things to suck up damage. It doesn't matter what they do -its that they need to be doing something.

Other questions that need answering at design stage:
'What are the healers doing - what do they need to watch out for?'
'What stops the DPS from just standing still and mashing buttons all through the fight?'
Master Yoda says: Slap you hard I will

Rynoh's Avatar


Rynoh
02.29.2012 , 12:39 PM | #135
I'm in agreement with the OP.

We aren't really a hardcore raiding guild mainly because there's nothing hardcore to raid. We raid at most 11 and a half hours a week. We took our time getting 16 players to do 16 mans, walked in and cleared 16m normal in one try with 50% of the raid never having raided in SWTOR. We then flipped it to hardmode and 1 shot the first 4 bosses, after 3 attempts on Soa he was down. The next week it took us 7 or 8 attempts and Soa was dead on NiM mode, we one shot everything else. KP has gone the same way. Jarg and Sorno was the only interesting fight in there and took us a day to figure out. We 1 shot Bonecrusher, got foreman in 3 or 4 attempts once people quit being idiots and getting hit by rocks, and 1 shot fabricator. We had some bug issues after being lazy going to karraga and lost 3 people on trash pulls that couldn't zone back into our version of the instance. We didn't really want to reset it so we took 1 shot at Karraga with 13 people and got him to 45%. We walked back in the next day with our normal raid team and 1 shot him. Now we raid for an hour and a half on Tuesday and Thursday, everything gets killed, and we go about our merry way, it's not enough to keep me subscribed right now once my 3 months runs out towards the end of march.

slambs_oz's Avatar


slambs_oz
08.12.2012 , 06:43 PM | #136
Was doing a search for "operations difficulty" because I am getting bored of doing the same things all the time, and I came to this post.

I believe that at this stage, mid August, that it is still relevant.

Nothing new to do, and no reason to continue to do the current content.

step 1 - level to 50
step 2 - do dailies to gear up for hard modes and raids
step 3 - geared with raid gear, dailies are too easy and boring, so raid.
step 4 - raid, raid, raid. what is there to do now that raids are boring.
step 5 - level alts to 50 through the same content
step 6 - in the desire not to be bored we leave for new content - another game
step 7 - rinse and repeat...

NoxiousAlby's Avatar


NoxiousAlby
08.12.2012 , 08:03 PM | #137
Quote: Originally Posted by slambs_oz View Post
Was doing a search for "operations difficulty" because I am getting bored of doing the same things all the time, and I came to this post.

I believe that at this stage, mid August, that it is still relevant.

Nothing new to do, and no reason to continue to do the current content.

step 1 - level to 50
step 2 - do dailies to gear up for hard modes and raids
step 3 - geared with raid gear, dailies are too easy and boring, so raid.
step 4 - raid, raid, raid. what is there to do now that raids are boring.
step 5 - level alts to 50 through the same content
step 6 - in the desire not to be bored we leave for new content - another game
step 7 - rinse and repeat...
As you stated this is a 6 month old post.
Most of the complaints listed by the OP are now irrelevant with the addition of EC, the only valid complaint is that Nightmare mode EC still hasnt been implemented & that there was only 4 bosses. A new raid coming in approx 8 weeks.

This game never has catered to special snowflakes and never will, going F2P has shown that their target audience is the unwashed masses.

VulcanLogic's Avatar


VulcanLogic
08.12.2012 , 09:03 PM | #138
Quote: Originally Posted by NoxiousAlby View Post
As you stated this is a 6 month old post.
Most of the complaints listed by the OP are now irrelevant with the addition of EC, the only valid complaint is that Nightmare mode EC still hasnt been implemented & that there was only 4 bosses. A new raid coming in approx 8 weeks.

This game never has catered to special snowflakes and never will, going F2P has shown that their target audience is the unwashed masses.
Well, 5 bosses. Nightmare Pilgrim is relevant. Easy, but relevant. But you're right. Next tier better have as many bosses as Peter from Office Space.
Yo. Droid companions need an operations vendor, too. My extra coms have to go somewhere, and I'd prefer SCORPIO to Kaliyo.