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hduende's Avatar


hduende
08.11.2012 , 07:44 PM | #1
The launcher says the login service is unavailable. Any information on that?

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Sutii
08.11.2012 , 07:51 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings hduende,

I'd like to request you do the following.
  • Open the Windows Start Menu
  • Type ‘cmd’ in the ‘Search programs and files’ field. A black icon will appear called "cmd", please right click this and then click "Run as administrator"
  • Once this has loaded please type ‘ipconfig /flushdns’ and press enter
After this has been completed please reset your internet router, and reattempt to run the launcher.

Please do let us know here how you get on.

Thank you.
Sutii | BioWare Customer Service - Forum Support

hduende's Avatar


hduende
08.11.2012 , 07:57 PM | #3
Thanks for the response. But it's still saying the same thing.

Sutii's Avatar


Sutii
08.11.2012 , 08:05 PM | #4 Click here to go to the next staff post in this thread. Next  
Hello hdeunde,

Could you please reply here with your most recent Launcher Logs. Information on how to obtain this can be found here.

Thanks
Sutii | BioWare Customer Service - Forum Support

hduende's Avatar


hduende
08.11.2012 , 08:21 PM | #5
It's not letting me post the latest log. It says it's too long. Do you just want the tail end? Or the entire latest log?

Sutii's Avatar


Sutii
08.11.2012 , 08:35 PM | #6 Click here to go to the next staff post in this thread. Next  
Hello hduende,

If you just split the log into a couple of posts that would be fine.

Thanks.
Sutii | BioWare Customer Service - Forum Support

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hduende
08.11.2012 , 08:37 PM | #7
Spoiler
This post has been edited to include spoiler tags – CS Forum Team

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hduende
08.11.2012 , 08:37 PM | #8
Spoiler
This post has been edited to include spoiler tags – CS Forum Team

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hduende
08.11.2012 , 08:38 PM | #9
Spoiler
This post has been edited to include spoiler tags – CS Forum Team

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hduende
08.11.2012 , 08:41 PM | #10
Spoiler
This post has been edited to include spoiler tags – CS Forum Team