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Downloading New Patch Problem!

 
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Akilus's Avatar


Akilus
08.07.2012 , 01:47 PM | #1
So this morning I just went to go on SWTOR, looks like there was a new patch so I just quickly downloaded it. Though, at the beginning of the patch when it hits like Main Assets 75 I think when it hits 28% it just completely stops and the download won't move. I waited a bit and still no progress, what can I do to fix this issue?

Ogada's Avatar


Ogada
08.07.2012 , 01:53 PM | #2 Click here to go to the next staff post in this thread. Next  
Hi Akilus,

Can you please run the fixlauncher.exe from the SWTOR installation folder and then try the launcher again. Let me know how you get on.

Thank you.
Ogada | BioWare Customer Service Forum Support

Akilus's Avatar


Akilus
08.07.2012 , 02:09 PM | #3
Where is the installation folder?

daveuk's Avatar


daveuk
08.07.2012 , 02:39 PM | #4
I have same problem it stops at 38% and I have tried fixed launcher as you suggested with no sucess ...

Akilus's Avatar


Akilus
08.07.2012 , 02:42 PM | #5
Yep, as he said I just found the fix launcher.exe thing I used it, still no success.

Ogada's Avatar


Ogada
08.07.2012 , 02:50 PM | #6 Click here to go to the next staff post in this thread. Next  
Hi folks,

Can you go to the sticky here and follow the instructions on updating the launcher. Let me know how you get on.

Thank you.
Ogada | BioWare Customer Service Forum Support

Akilus's Avatar


Akilus
08.07.2012 , 02:59 PM | #7
I did what the post said, I still have the issue!

Ogada's Avatar


Ogada
08.07.2012 , 03:02 PM | #8 Click here to go to the next staff post in this thread. Next  
Hi again Akilus,

Can you please post your launcher logs here inside spoiler tags.

In a default installation these files can be found here:
  • 64bit: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
  • 32bit: C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
    Example file name: launcher_20111122.Log
Thank you.
Ogada | BioWare Customer Service Forum Support

Akilus's Avatar


Akilus
08.07.2012 , 03:04 PM | #9
Here is my log,
Spoiler

Ogada's Avatar


Ogada
08.07.2012 , 03:12 PM | #10 Click here to go to the next staff post in this thread. Next  
Are you using Swtor Unleashed by any chance?

Thank you.
Ogada | BioWare Customer Service Forum Support