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Unable to Reach Customer Service

STAR WARS: The Old Republic > English > Customer Service
Unable to Reach Customer Service

Kethrae's Avatar


Kethrae
12.19.2011 , 11:23 AM | #1
Ok, for the past two days I have been on hold for a total now of 4 hours to customer service. I did manage to make contact with a customer service agent once, and they hung up on me.
My account appears to have been seriously bugged by Bioware with its Security Question and Answer process. I have attempted all the said "fixes" and I still can not log in to the game or the forums ocmpletely.
Frustrating? Totally.
I'm not sure why it is taking so very long to get through to customer service. But at this time I am competely unimpressed.
~~The strength of the tree lies in its ability to bend with the Winds of Change.~~

Squadron 238