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BW can learn a lot from ArenaNet

STAR WARS: The Old Republic > English > General Discussion
BW can learn a lot from ArenaNet
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dipstik's Avatar


dipstik
07.23.2012 , 01:02 PM | #21
the only person i saw activly involved in the forums was zohller in the PTS forums regarding the pet puzzles.

Warlt's Avatar


Warlt
07.23.2012 , 01:07 PM | #22
Quote: Originally Posted by dosadnik View Post
Ok you are comparing a game that is about to launch to a game that has been out 7 months. Now I'm not saying that ArenaNet has bad communication or good one or any. But the game is about to launch. It was the same way when TOR was about to launch. So I say wait until GW2 goes on for 7 months and then compare. And compare it to TOR now not TOR the way it would be in 7 months. I hope that made sense.
He did'nt compare at all Another Fanboi!!!

Soluss's Avatar


Soluss
07.23.2012 , 03:00 PM | #23
Quote: Originally Posted by dosadnik View Post
Ok you are comparing a game that is about to launch to a game that has been out 7 months. Now I'm not saying that ArenaNet has bad communication or good one or any. But the game is about to launch. It was the same way when TOR was about to launch. So I say wait until GW2 goes on for 7 months and then compare. And compare it to TOR now not TOR the way it would be in 7 months. I hope that made sense.
No, I dont think so. I was in the final 4 stages of beta. There was rarely any communication from BW, even then.

An example... How come you took force pull away from juggernauts... because they were to hard to kite.... why do BH tanks have it then? No response.

cipero's Avatar


cipero
07.23.2012 , 03:04 PM | #24
Quote: Originally Posted by dosadnik View Post
Ok you are comparing a game that is about to launch to a game that has been out 7 months. Now I'm not saying that ArenaNet has bad communication or good one or any. But the game is about to launch. It was the same way when TOR was about to launch. So I say wait until GW2 goes on for 7 months and then compare. And compare it to TOR now not TOR the way it would be in 7 months. I hope that made sense.
Sorry bud, but it isn't a comparison between a game about to launch and a game thats been out for seven months. It's a comparison between the handling of the community by ArenaNet vs Bioware. GW1 has a long history if you'd like to go see ArenaNets involvement back then, as well.
"I have continued on through the cold, misty woods, breaking a path that is simple for my feet to find."

Soluss's Avatar


Soluss
07.23.2012 , 03:05 PM | #25
Quote: Originally Posted by Gwena View Post
I don't think the forum atmosphere would be a factor in how much they communicate here on the TOR forums. I came from FFXIV (y'know, that huge gigantic flop?) and the community reps post on the official forums a lot. And if players are asking/suggesting/complaining about a certain thing enough, chances are the reps will go ask the dev team and then post a reply, even if it is a "we're considering it" type of reply. Heck, the producer himself posts sometimes, and writes regular "letters" for the players! Any y'know, despite all the unhappy people on those forums, most everyone loves the community reps and the producer.

SW:TOR is a big game and the forums are just huge though. That probably doesn't help matters, these forums just have SO much posted on them. Maybe they have staffing issues.
Yeah, they just laid everyone off....

Soluss's Avatar


Soluss
07.23.2012 , 03:10 PM | #26
Quote: Originally Posted by uziforyou View Post
Well, therein lies the a problem though. Only a small part of ANY games player base frequents or even accesses forums for said games. SWTOR is a classic example of this. Most of the people still playing this game have NEVER been to these forums.

So if ArenaNet is building their game based on feedback from their forums they're designing a game based on the feedback of a very minute portion of what will likely be their player base. This is precisely why companies like Blizzard (and Bioware for that matter) tend to take what they see in forums with a grain of salt. And if you're going to say that's the wrong approach then you're bucking what has been a very successful business model, at least for Blizzard.

IMHO game forums are in general, the place to see people airing their opinions in a non-constructive way. Definately not a good place to base game design decisions on.
Wrong, blizzard talks to their customers. Game forums are a good sample size of how people feel about the game. You can see the same stuff being said in game that you see on the forums. Yeah, alot of people dont visit the forums but they feel the same way as people on the forums. Truth is that is old news any how. Much more people atleast read the forums nowadays then in the past. There were over 1 million sign ups to these forums before launch. Im sure people atleast read them

Tic-'s Avatar


Tic-
07.23.2012 , 03:11 PM | #27
Quote: Originally Posted by Lundli View Post
To be fair they used to communicate more, then came open beta and the forums turned into what we see today and they have been posting less and less ever since.. Not saying the community is entierly to blame, but how much fun is it to post something just to get it twisted and turned and poured gall over?
So they made an online game, and they are afraid to post on their own message boards... online?

yeesh, its worse than i thought.

Its been like that since the days of UO. People are critical, especially when they don't get exactly what they were told they would.

/shrug

Soluss's Avatar


Soluss
07.23.2012 , 03:12 PM | #28
Quote: Originally Posted by MasterKayote View Post
Hah, yeah I remember a leaked post from Georg during beta where he pretty much said, "youre mainly here for bugs, we will consider your feedback but we dont owe you anything." Obviously im paraphrasing but that was basically the attitude behind it.

I believe it was during the time they completely destroyed the modding system and the forums were raging to revert them. They improved it a bit after that but it was never the same.

Ah well, still waiting for this "improved communication" we were supposed to be getting with the new site.
Yeah, I remember exactly what you're talking about. I have always viewed these developers as arrogant. They have always had the stance of .... "we know better then you about what you want" Hows that attitude showing in the subs.

DarthCDiv's Avatar


DarthCDiv
07.23.2012 , 03:14 PM | #29
The people posting on this forum are often the members of the core fanbase or core playerbase of the game and they may be the minority but they are also the backbone of the game. I had cancelled my account but came back simply because I felt like playing something Star Wars. Bioware as a whole, not just this branch of Bioware has lost a lot of points with me due to their poor handling of communication with the fans. We either get silence or 'You just don't understand.' or 'It's our game.'

cipero's Avatar


cipero
07.23.2012 , 03:15 PM | #30
Quote: Originally Posted by uziforyou View Post
Well, therein lies the a problem though. Only a small part of ANY games player base frequents or even accesses forums for said games. SWTOR is a classic example of this. Most of the people still playing this game have NEVER been to these forums.

So if ArenaNet is building their game based on feedback from their forums they're designing a game based on the feedback of a very minute portion of what will likely be their player base. This is precisely why companies like Blizzard (and Bioware for that matter) tend to take what they see in forums with a grain of salt. And if you're going to say that's the wrong approach then you're bucking what has been a very successful business model, at least for Blizzard.

IMHO game forums are in general, the place to see people airing their opinions in a non-constructive way. Definately not a good place to base game design decisions on.
So what you are saying is it's better to design your game around people who never give you input about it?

Coming to the forums to discuss the game at all shows a certain type of passion for it. And I'm sure a developer is no different than us in being able to spot a troll thread and a useful discussion.

Seriously though, look at Blizzard even. The dev's over there, even ghostcrawler, gets involved in debates all the time on their forums about everything from little design changes all the way to statistics and percentages of every move in the game. There's no reason the dev's at Bioware couldn't do the same.

Basically, you have people that like the game or hate the game so much they want to come here and get involved. Even if they are a troll they are still getting involved, and it would be freakin sweet if Bioware would just say 'hey we are going to get involved too'.

I hear so many times people say 'well bioware is new to the genre, they are still learning'. Well, how? How are they learning if they refuse to get involved with the people they are dealing with?
"I have continued on through the cold, misty woods, breaking a path that is simple for my feet to find."
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