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Pre-order, CE, early access, screwed over

STAR WARS: The Old Republic > English > General Discussion
Pre-order, CE, early access, screwed over
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XmaceukX's Avatar


XmaceukX
07.19.2012 , 08:51 AM | #21
I didn't get the collectors edition but I can totally understand where the OP is coming from they offered him to reserve names which he and others paid for the privilege and then when they had to do server transfer due to population issues no fault of the OP's they took that exclusive bonus away I think the OP and all the others in the same predicament should be offered something for it as they have lost out on a bonus which they would not have had if they did not pay the £100 plus for the collectors edition so I can truly understand where the OP and the rest of the people are coming from.

Its ok saying get over it but that doesn't change the fact that they bought in to a name reserve deal which EA advertised then they had to take it back due to transfers I think they should give them access to an exclusive mount or armour anything but not giving them anything is basically taking the mick.

I hope they offer you some sort of compensation as they have not reserved your names regardless and they have broken advertising standards by offering something which they have now taken back.

HarleysRule's Avatar


HarleysRule
07.19.2012 , 08:54 AM | #22
Quote: Originally Posted by XmaceukX View Post
I didn't get the collectors edition but I can totally understand where the OP is coming from they offered him to reserve names which he and others paid for the privilege and then when they had to do server transfer due to population issues no fault of the OP's they took that exclusive bonus away I think the OP and all the others in the same predicament should be offered something for it as they have lost out on a bonus which they would not have had if they did not pay the £100 plus for the collectors edition so I can truly understand where the OP and the rest of the people are coming from.

Its ok saying get over it but that doesn't change the fact that they bought in to a name reserve deal which EA advertised then they had to take it back due to transfers I think they should give them access to an exclusive mount or armour anything but not giving them anything is basically taking the mick.

I hope they offer you some sort of compensation as they have not reserved your names regardless and they have broken advertising standards by offering something which they have now taken back.
What? Names were first come, first serve. There were no reservations and no one paid extra to get into headstart to reserve names. CE buyers didn't get any extra consideration.

Eillack's Avatar


Eillack
07.19.2012 , 08:56 AM | #23
People Cried - Bioware Rushes - People Cried -Bioware /headbangondesk

Lundli's Avatar


Lundli
07.19.2012 , 08:59 AM | #24
nm

MadBlue's Avatar


MadBlue
07.19.2012 , 09:23 AM | #25
Quote: Originally Posted by Zombull View Post
Yeah that's right. Screwed over. I eagerly pre-ordered the ridiculously overpriced Collector's Edition and dived with enthusiasm into the early access period, claiming the names I wanted for my characters. Now I'm being forced into server transfers and, ultimately, name changes as a reward.
Well, to be fair, while you may have pre-ordered to have early access and reserve your names, you didn't have to buy the CE to do that. And, as many have pointed out, regarding name changes, you've joined an exclusive club that includes almost everyone else who also pre-ordered in order to reserve their names.

Blattan's Avatar


Blattan
07.19.2012 , 09:25 AM | #26
Quote: Originally Posted by HarleysRule View Post
What? Names were first come, first serve. There were no reservations and no one paid extra to get into headstart to reserve names. CE buyers didn't get any extra consideration.
That isn't quite true...

Pre-ordering for early access was advertised/marketed as "Start early, and get the names you want!" (Some paraphrasing, but the big tag line over the pre-order picture did say early access would grant you names.)

So, there will be some who pre-ordered for early access to get their names, under the idea that the names were their privilege for pre-ordering for early access.

Leatherbeak's Avatar


Leatherbeak
07.19.2012 , 09:37 AM | #27
As much as I am a bit miffed at losing all my names and my legacy name I did go back and look at the marketing pre-launch. There is nothing there about names at all. There is start early and there is get a free gift or color stone etc... but no where could I find anything about names.

That being said I did make sure I was there for the pre-launch, got in and grabbed my names fast so I had them. Would I like some compensation for losing them? Sure. I dont expect it though.
Peace is a lie, there is only passion. Through passion, I gain strength. Through strength, I gain power. Through power, I gain victory. Through victory, my chains are broken. The Force shall free me.

asbalana's Avatar


asbalana
07.19.2012 , 09:48 AM | #28
I lost my two favorite names that I nailed day one in early access.

Unfortunately the mergers (oops transfers) had to happen and that is one consequence of being unlucky and on the wrong server at the wrong time.

There is nothing to do but move on if you still want to play.

My wife did benefit. Her legacy name was messed up and there was no way to fix it. When the transfers came, she had to redo it and much to our surprise the name that she wanted the way she wanted it was available. So even though she lost her main's name, she got to fix the legacy name and is happy as a clam about that.

MadBlue's Avatar


MadBlue
07.19.2012 , 09:56 AM | #29
Quote: Originally Posted by Blattan View Post
Pre-ordering for early access was advertised/marketed as "Start early, and get the names you want!" (Some paraphrasing, but the big tag line over the pre-order picture did say early access would grant you names.)

So, there will be some who pre-ordered for early access to get their names, under the idea that the names were their privilege for pre-ordering for early access.
To be fair, you can't have early access without having a better chance of getting the names you want. So it's not like they added something that you normally wouldn't have in early access to a game.

And you can be sure that BioWare didn't foresee having to merge servers 6 months after launch. Granted, there are a number of ways they could have handled name changes that would have been more fair or better, but they did things the way they did them, and we have to either adapt and get over it, or move on to something else.

HarleysRule's Avatar


HarleysRule
07.19.2012 , 09:58 AM | #30
Quote: Originally Posted by Blattan View Post
That isn't quite true...

Pre-ordering for early access was advertised/marketed as "Start early, and get the names you want!" (Some paraphrasing, but the big tag line over the pre-order picture did say early access would grant you names.)

So, there will be some who pre-ordered for early access to get their names, under the idea that the names were their privilege for pre-ordering for early access.
The key there is no one paid EXTRA. The money you put down for preorder came off the final purchase price. Also, you were never promised you'd get the name you wanted even in early access.
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