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Cleosly's Avatar


Cleosly
07.12.2012 , 10:01 AM | #1
Sorry i don't know technical terms
But you know the thing that comes up when you run the program (where you log in) it comes up says "launcher being updated/installed (cant remember which one)" and then dispersers and i can't get it back up again?
Why Is this happening? how can i fix it? I want to play star wars

Cleosly's Avatar


Cleosly
07.12.2012 , 10:48 AM | #2
Bump please somone help I havent played starwars for 3 days now not long but still

Cleosly's Avatar


Cleosly
07.12.2012 , 11:00 AM | #3
after doing trouble shoot its come up with "incompatible Application" anyone know what i have to do????

Cleosly's Avatar


Cleosly
07.12.2012 , 11:21 AM | #4
Bump It says" laucher is being upadted please wait" then diseapers

Wainamoinen's Avatar


Wainamoinen
07.12.2012 , 11:24 AM | #5
Disclaimer: I'm not Bioware tech support - who should be abel to help you, and that you should be able to contact - so this is speculation. Hopefully informed speculation, it may be helpful.

Your problem might stem from the regular patch on Tuesday.

The launcher needs to download and install the patch. It takes a little time to do this. It's not a good idea to interrupt it while it's doing this, as this can leave the game's files damaged and inoperative.

If you can get the launcher up, there should be a little cogwheel button at the bottom left, Clicking this takes you to another screen where you have the option to repair the installation. This amy fix your problem.

If you can't fix it and the game seems terminally banjaxed, the final option is to uninstall, then reinstall the game. Even if you downoaded it and have to again, your registration is recorded and your characters' information stored on the game's servers, so you should only lose the time it takes to do this and not any of your guys or their stuff.

Anyway: good luck getting back on SWTOR, and have fun.
Hasa'diga Eewokai
Ilmarinen 60 Scoundrel (Red Eclipse)

Wainamoinen's Avatar


Wainamoinen
07.12.2012 , 11:25 AM | #6
Quote: Originally Posted by Cleosly View Post
Bump It says" laucher is being upadted please wait" then diseapers
The answer may well be to wait longer.
Hasa'diga Eewokai
Ilmarinen 60 Scoundrel (Red Eclipse)

Cleosly's Avatar


Cleosly
07.12.2012 , 11:44 AM | #7
Quote: Originally Posted by Wainamoinen View Post
The answer may well be to wait longer.
but before i can do anything it goes ??

Cleosly's Avatar


Cleosly
07.12.2012 , 11:57 AM | #8
Cant even repair it because the patcher it hasent even loaded 2 seconds later its gonechanging language doesnt work what am i paying for

Kindajenin's Avatar


Kindajenin
07.14.2012 , 02:28 AM | #9 This is the last staff post in this thread.  
Quote: Originally Posted by Cleosly View Post
Bump It says" laucher is being upadted please wait" then diseapers
Greetings Cleosly,

Can you please look at our sticky on this issue.

Please come back to this thread if you have any additional questions.
Kindajenin| BioWare Customer Service Forum Support