Why Bioware doesn't talk to us?

There's these things called "tabs". You can have multiple web pages open at once.

Why waste your time here? I mean Their twitter page is bustling with new and exciting news. Rofl Their fb page is also bursting with new information.

You must be in the wrong thread. This is about communication. Not new information.

You're on a forum, not limited to 255 characters so don't type in text speak.

Honestly the Community team here, has the patents of saints. Just Look at the venom they get here, when they actually 'do' reply, and interact on these boards.

Would you keep interacting with this form?

There are many decent questions and subjects to talk about on the forums. Also we don't know if they receive "venom messages" on TW or FB. They just reply to what questions they want in the end. That can also be applied here.

I will quote myself now:

Well, how about they just talk about things. You know, like the rest of the players are. I would like to see some more relaxed dev posts here and there and less copy-paste responses.
Perhaps they would like to talk about their last completed flashpoint, perhaps they would like to talk about SW lore, perhaps they want to talk about off-topic stuff in the off-topic section of the forums.
Perhaps they want to give short 2-3 sentences replies to various questions on the forums, not necessarily related to the game.
Perhaps they can give their opinion on how they think the better skill tree specs are for a certain role, perhaps they can share the item/mod builds they use, perhaps they can share screenshots of their characters in-game doing stuff.

-------------------------------------------

And add another one of my quotes from earlierr:

I would add Riot to that list. If you look at the dev tracker on their forums, there are at least 10 dev posts a day and most of them aren't even announcements. The talk to the community about everything from general game discussions to suggestions or even off-topic nonsense.

And it's not just the community coordinators or CS staff. It's the game designers themselves, art designers, programmers, editors.
Most of their staff (which is huge) is known by name (or nickname) by anyone who visits the forums on a regular basis.

I sure hope that Bioware will do that in the near future. Direct communication with the playerbase it important for a whole lot of different reasons. It's not just the consumer-provider communication, it should be a communication between 2 sides who are directly involved in the game (some play, some are developing it)

I honestly wouldn't mind seeing more Bioware posts which are more than just thread closing or post deleting.
By doing that the community will warm up a lot to them and the game and will make the atmosphere here a pleasant one.

It may be an internal policy at Bio/EA, but if that's the case, then it must change. This forum is just a sterile and heavily controller environment. We're all human being for god's sake. Communication has never hurt or killed anyone.

Then you are limiting communications by your own choice.

FB and Twitter are preferred by many because its a better way of presenting news to customers, no need to search for it. Forums are better for players discussing things between each other.

Again, what is many? It has already been stated that you don't have to be a subscriber to follow them on Twitter.

It seems like today is a good day for self-quoting

How many people on FB or TW are subscribers? How many are there from day 1 of the beta, but left at any point during the game's development and did not care to press the un-follow button? You have to ask yourself all these questions.

One thing is for sure though, 100% of the subscribers are on these forums. And the people who aren't subscribers can still visit the forums and website (but can't post).
Also, people couldn't find out about TOR's FB or TW pages without seeing the link on the official www.swtor.com website.

and this little self-quote:

[...]So that is a total of:
291,109 Total Threads and
3,604,007 Total Posts

And that is just the English section of the forums.

I don't see this kind of activity from the people following on TW or FB.

So bottom line is: there are 180k followers on Twitter, some of them aren't subscribers, some of them simply did not un-follow and left.
If 180k followers is accepted to be 20% of the playerbase is using Twitter, then can we agree that 100% of the playerbase is "following" the game on the main website (which is this one)?

So where is the better place for the devs to talk to the community? What does TW and FB offer that the official website/forums do not? There is a dev tracker for a reason.
The thing is that there are so few Bioware posts on these forums, that the dev tracker simply has no purpose!

I have to say I agree with you. There is no reason to talk to them because they don't listen. It's an exercise in frustration. They have a plan, they are following it. If what you are saying is not in the plan, it goes to the Wall of Customer input (i.e. the shredder).

Honestly I think more control is needed really.

If anything perhaps some way could be devised for the conversation to be guided and changed, from this complete saturation of negativity and 'complaining just for the sake of complaining', (any real complaints about the game, get drowned out in the noise), and onto other topics, and real topics about the game. I miss the days when we had debates about addons, rare items, and new species that we wanted to see.

Let's face it, the General Boards are not the place to discuss TOR in any way, it's hostile (to put it lightly), and we need to have it steered back to a place where new and old players can discuss this game that...well...some of us really do love to play.

We need to make it about TOR.