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Game keeps shutting down

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MichaelMJG's Avatar


MichaelMJG
07.01.2012 , 07:19 AM | #11
The problem persists. I assure you I am running the game with the NVIDIA graphics processor.

Speire's Avatar


Speire
07.01.2012 , 07:24 AM | #12 Click here to go to the next staff post in this thread. Next  
Hi MichaekMJG,

Have you visited the Nvidia website to make sure that the driver for your graphics card is the most up to date?

We are unable to judge this since the details for this card are not showing up on your DxDiag report.

Thanks.

Speire | Bioware Customer Service - Forum Support

MichaelMJG's Avatar


MichaelMJG
07.01.2012 , 07:38 AM | #13
I don't know why it doesn't turn up. Is there a way to change the default display of my DirectX? In the DxDiag it does show that my NVIDIA graphics card is on the system, in system devices. I have checked for all updates, and I am up to date, even with my Windows updates.

Speire's Avatar


Speire
07.01.2012 , 07:49 AM | #14 This is the last staff post in this thread.  

Although we don't necessarily advise downloading beta drivers, you might experience an improved performance from the latest Nvidia beta driver : http://www.nvidia.com/object/noteboo...ta-driver.html

If you continue to experience crashing even though all the elements of your computer are up to date, please send a ticket to our technical team explaining your issue: http://www.swtor.com/support/form

You should include an up to date DxDiag report with this ticket.

Thanks.

Speire | Bioware Customer Service - Forum Support

MichaelMJG's Avatar


MichaelMJG
07.01.2012 , 03:50 PM | #15
I have wrote to your support. The problem persists. I have uninstalled and re-installed the programme, with no luck.