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Mail missing...

First BioWare Post First BioWare Post

WaldoA's Avatar


WaldoA
06.27.2012 , 03:43 AM | #1
Well, just mailed 1.3 million credits from my sorcerer to my powertech alt and when I got on it says at the top of screen I have 2 mails, but when I open mailbox it says (inbox 0) and nothing is appearing..
Not bothered what the other mail was because I didn;t even know in the first place so It can't hurt to lose it, but im really bothered about the credits.. is there any way to get these back? if not then i'm done with this game.

Lsheistaon's Avatar


Lsheistaon
06.27.2012 , 03:44 AM | #2 This is the last staff post in this thread.  
Greetings WaldoA,

I would suggest that you contact our Customer Support reporting this issue. Please ensure your request is submitted as soon as possible after the event to ensure your ticket is dealt with as efficiently as possible.

When you are submitting a ticket for item restoration please provide the following information:
  • Character name:
  • Server name:
  • Exact Item name:
  • Currency type and amount/Exact name of Unassembled Token:
  • The date and time of the item purchased/deleted in error:
This is to ensure your request reaches our restoration team and is dealt with as soon as possible.

Thank you.

Lsheistaon | BioWare Customer Service - Forum Support

WaldoA's Avatar


WaldoA
06.27.2012 , 03:52 AM | #3
Thanks, will do.

WaldoA's Avatar


WaldoA
06.27.2012 , 04:08 AM | #4
Received the mail now, guess the post-man droid was just being slow..